Nicoletta was here for the check in. She is a very nice person, and we communicated in english very easily. The house is quite nice with the AC a the first floor but usefull for the ground floor as well. The house is located very close to the historical center of Lucca : you can walk there in 5 minutes . We really loved this place. No word to describe it. It's so beautiful. Just a little suggestion for Nicoletta : maybe a little more cutlery in the kitchen, especially a knife to cook. I think an Italian must understand a french concerning food ;) Thank you Nicoletta. We highly recommand.