Gérant immobilier / professionnel
Southern Vacation Rentals
Salle(s) de bain
Type de destination
Équipements de loisirs
Piscine / Spa
Les réservations annulées ne seront pas remboursées.
Dommages et frais accessoires
Adaptée aux enfants
Animaux non bienvenus
Soirées/évènements non autorisés
Occupants maximums: 9
Âge minimum du vacancier principal: 25
Cozy contemporary condo by the coast
Kitchen stocked well. Beautiful clean unit with great views of beach from balcony. Would definitely return.
Thank you for your review Elissa. It sounds like you took full advantage of those beautiful balcony views! It is wonderful you found the kitchen exceeded your expectations. We cannot wait to see you on your next trip to the Gulf coast. Thank you again for your review. Kindest Regards, Your Southern Team
The condo was amazing. Very clean. They took very good care of us. If we needed anything the property manager was there.
Thank you for your review. We are pleased we were there for you every step of the way! Our Client Care is there for guest 24 hours a day. Please come back and stay with us again soon!
~Your Southern Team
There for work, but amazing location and condo. One thing that kept it from being 5 star.....arrived back one night to a faulty electronic lock and waited almost 2 hours to for property manager. HUGE inconvenience when we’ve worked in sun all day. Had to work them hard to get $80 off stay. Otherwise, very nice.
Thank you for this review Mike. We are so happy that you enjoyed your stay and do apologize for the issue we experienced with the lock. While this technology was chosen to make our guest's stays more seamless, every now and then something goes just a little wrong and we certainly appreciate your patience while we got everything working. We would love to see you again next time.
Your Southern Team
Family vacation 2019
The pics and the condo were the exact same...nothing misleading about the rental at all. There were eight of us, six being kids, there was plenty of room for everyone!! The only thing I would suggest is they get a new mattress for the sofa sleeper in the living room...other than that I have nothing but good things to say. Our overall experience was great! We would definitely stay here again!
Thank you for this review Tabitha. We absolutely loved hearing how much you enjoyed your family vacation! We have passed your feedback about the sleeper sofa mattress to the portfolio manager. We certainly hope to see you again soon!
Your Southern Team
Looking for a place to stay? Don't mind being inconvenienced on your vacation? This one's for you!
The unit is nice, well decorated, with the beach right out front and beautiful pool, it's just not kept up well, as there are maintenance issues and scuffs on almost every wall. Here are some other issues: 1. There were multiple housekeeping issues when we arrived (1/2 dirty floors, vents covered with dust, stains or scuffs on almost every wall, old food left in fridge, debris left in washer). The beds and bathrooms were at least clean for the most part. 2. The door stopped locking - they were notified at 7pm about it and didnt show up until around 11am the next morning to change the batteries (after 4 phone calls that morning). 3. They give you "enough" toilet paper (1 roll each bathroom), 1 roll of paper towels, and 1 garbage bag to get you started for your stay. You are expected to provide more for yourself. This was new to me. 4. They also do not provide coffee packets or laundry detergent packets, which we normally get at other condos, because they want you to focus on your vacation and enjoy yourself. Not run around to pick up items that you need that you didn't know you'd need.
I spent the first 3 days of my 4 night vacation texting and calling Southern vacation rentals offices about the unit. It was like a few times a day we'd find something else that was wrong. They eventually came out to make things right, but 6-9 phone calls or texts to make it happen is ridiculous. For the inconveniences, they offered me a late checkout that was 1 hour later than the posted checkout time. Thanks, but no thanks.
Like I said, if you don't mind being inconvenienced this is a nice unit to rent. The owner just needs to know either 1. The property management team is not taking care of their unit OR 2. The beach and pool views alone are not enough to make people happy on vacation. We expect to have things done for us and they should look into making changes.
I won't rent a unit that shows Southern Vacation rentals as the property manager again.
Thank you for this feedback Amber. We appreciate you taking the time to report your concerns during your vacation and allowing us to come out and address them. We always let our guests know that they can go about their vacation as planned while our team takes care of any issues and we do apologize if waiting for our team members took away from your vacation in anyway. All of the items we suggest guests bring with them on vacation can be found in our guest portal, which all of our guests have access to. We have also added a note to our listing to try and avoid any confusion. We certainly hope we will see you again in the future so that we can show you a stay that meets our true Southern standard.
Your Southern Team