Gérant immobilier / professionnel
Harris Properties Management
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Occupants maximums:16 (peut accueillir jusqu’à 16 adultes)
Perfect house for our family
This house had a perfect layout for our family. The deck is in need of repairs, there are some nails that are raised. The refrigerator took almost 2 days to get cool, not cold. We did arrive a couple hours early, not accounting for the time change from Atlanta. We were not able to reach someone that could assist in getting in a couple hours early, even if at a charge. We were told they would call us back. We spent the time at the beach while waiting. We did get in, but by then it was minutes before our scheduled time. Overall, we've already talked about coming back. The house was perfect for us otherwise and we had a wonderful time. Thank you for the memories.
Hi Desire, thanks for the review! We are pleased to hear you had a fabulous time at the beach! Thank you for your patience as housekeeping finished cleaning your house!
This was the best vacation and it was sooo calming the rooms where very comfortable and oceanic.
Hi Efrain, thanks for choosing Harris Properties to host your perfect spot in the sun! We are glad you had a comfortable stay and a great view! We welcome you back anytime!
House is in great location and has plenty of space. The back deck needs major repairs. Inside needs some updating and repairs also. House was not cleaned well at all for our arrival and cigarette butts were everywhere. This house could be a 5 star with a good cleaning and a few upgrades.
Hi Sondra, we are sorry you found the house unclean upon your arrival. Did you notify the office? We would have sent out the cleaners again to do the job right. I've sent this review to housekeeping and maintenance to get these work orders in. Again, we apologize you had to experience this during your vacation, but please know we are taking immediate action with these issues.
It has been 5 years since a family reunion. We had so much fun. The outside deck has a few boards that needs repair. A couple of the beds could use a new mattress. When the AC went out the property manger was quick to get it repaired. The kitchen was well equipped with everything you may need to feed a large group. Loved the ice maker. Thank you we had a great time.
Hi Cynthia! Thanks for the review, we are glad you had a great family reunion! We have added the deck boards to our maintenance order list. We have also forwarded this email to the owner to suggest new mattresses! We hope these were minor issues and didn't interfere with your overall enjoyment. We look forward to hosting you again, thanks for choosing Harris Properties!
Everything that Glitters is not always Gold
Initial communication with property management was excellent. I was told the property was being updated and any previous complaints posted in reviews were being addressed and reassured that the property would be in top shape upon arrival. First impressions where great. Had to wait for the cleaning supervisor to complete final walk through. Once allowed inside impression changed. Property was clean and in order but the overall maintenance and upkeep fail short. Most notable limited lighting due to nonworking light fixtures; light switches that did not operate any fixtures. Microwave was a fire safety hazard. The biggest issue that we saw in previous reviews was the back deck being aged and in need of replacement. Upon our arrival, the reviews were very true in regards to the deck needing replaced. We went to the local store and purchase a hammer after one of our guest cut their foot on a protruding nail and preceded to hammer the rest of the protruding nails back in place; however this was just a temporary fix for our stay. Pictures were taken and was told maintenance would respond from Harris Property as agreement stated but we never received a visit from such maintenance personnel. We enjoyed our stay; excellent location, very dated (1970 paneling walls), clean and comfortable.
Hi David, we are saddened to hear that we let you down during your vacation. We do try to fix and address all problems that are reported to us, therefore, I'm not sure why a maintenance employee wasn't sent out to address these issues. I have forwarded this info to our director of guest relations to figure out what happened with the communication of this issue. We are sorry that you had to deal with this during your vacation, as this is not how we pride ourselves in hosting our valued guests.
Best trip ever....
We had close family members, good food, and a fabulous beach all to ourselves. What made this house so special was the design of the house and the location. Just like the picture shows you go down the steps off the deck and you are on the beach just feet from the water. There is an empty lot on each side of the house so you have a long stretch of beach all to yourself. The little ones could run in the large beach area, while the adults assisted in building a sand castle that was huge. Still enough space to play games on the beach, hunt Easter eggs, and sun. Be sure to bring your comfortable bedding and extra towels to make your stay better. I would take a rug for the decking so you limit getting splinters and it will keep the sand down in the house. We had a blast!!!
Hi Sheri, We are so glad you and your family got to enjoy some much needed vacation time at Isle Call! We are pleased to hear there was plenty of room for games and lounging for all of your guests. Thank you for letting Harris Properties to find your perfect spot in the sand, we hope to host you again soon!