Gérant immobilier / professionnel
Willy & Pamela Blattner
Salle(s) de bain
Salle à manger
Équipements de loisirs
Piscine / Spa
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
First time house rental
Pool was great! House was the way to go! We ate breakfast every day there and saved $$! Grandparents could hang at house while kids and grand kids did the Disney thing.!
I can’t say enough good things about the property managers. They were very responsive and professional. They even rushed to the UPS store before closing to mail our daughter’s backpack, which we forgot. We were so appreciative! Communication was very clear from booking forward. I had read a review about a renter not liking the signs around the house but we found them helpful.
The house is nicely laid out and was very clean. Very nicely decorated. The neighborhood was quiet and felt very safe. Close to grocery store and restraints. The house is due for a deep cleaning (e.g., scuffs on walls, bathroom tile grout, etc) and general cosmetic maintenance (e.g., horizontal blinds are stiff, screen door of living room bent/goes off track, etc). However, nothing was significant enough for us to worry about. And, if we had called about it, I’m sure those things would have been attended to immediately.
Kitchen was very well equipped with everything we needed to make our own meals. The only addition I can think of is that it could use a cutting board.
We greatly enjoyed the pool and hot tub which were both clean. (Tip: You need to run the bubbles to get the hot tub temperature to 104.). It was very relaxing after a day at the parks.
The only significant complaint I had was the mattresses were uncomfortable (except for the middle room that had a soft queen mattress). I’m guessing the mattresses are old, as they have noisy springs and are fairly hard. I’d recommend replacing the master bed, twin beds, and 1st guest room queen mattress). Note: I’m picky about mattresses and prefer soft beds. If you prefer a firm mattress then you would have no complaint.
Overall house was great and excellent deal for the price. Best management company we’ve ever had. We would stay here again!
Thank you for your very positive detailed feedback, we really appreciate it.
First and foremost thank you for your kind words about the great service we provided you and your family. It’s a team effort, our cleaners, my husband and I make every effort to provide each guest with a memorable vacation experience and we are pleased to know we succeeded in doing this for you and your family during your stay with us. We were aware of the importance of getting your daughter’s back pack returned to you so we did not hesitate to go to the UPS store to arrange the speediest delivery.
We are glad you found the signs helpful, that was our intention. You are correct in saying if you had called about any of the immediate needs you had we would have acted immediately. We have several cutting boards in the kitchen and we keep them in the kitchen cabinet next to the refrigerator, we are not sure why you did not find them but we will definitely double check this when we are next in the home to see if they are stored someplace else.
We were very surprised to read your “significant complaint” about the mattresses being uncomfortable because the homeowners replaced all the mattresses and box springs in their home in the past ten months…except for the middle room with the soft queen mattress that you found comfortable. They plan to replace that one shortly. When replacing mattresses we try to go middle of the road (i.e. medium firm), in an effort to find the middle ground for all our guests. Thank you for confirming that you have a preference for soft mattresses, we are aware that the majority of guests do not like soft mattresses which is why we went middle of the road when purchasing the new mattresses.
We thank you again for your constructive feedback and look forward to welcoming you back in the future.
Pamela & Willy
The Hammond Disney Trip 2019
The house was in a very safe area which we really were happy about. Everything was very clean and tidy with no issues. We were a little farther from the parks than we expected but it all worked out. We are from the northeast so having a WAWA up the street made us feel right at home. We really liked the security of the neighborhood and the house. The only 2 issues we had were a neighbors dog barking a little early on 2 mornings but we know they had to go to work and dogs can be dogs. Also the water smelled odd while in the shower and while using the sink. It just wasn’t what we were used to in Delaware. Overall it was a great place to stay and I definitely recommend it.
Amazing villa, great location, everything we expected and more!! Perfect for the family, kids loved the large pool. Would 100% recommend and would not hesitate to stay here again!!!! Smooth check in/out process, great communication with management team/owners! Thank you
Lovely clean villa with fab pool
Email communication was fantastic, the villa is in a really safe community and all in all we had a great time. The air con worked brilliantly and the facilities were great. If I had to say anything negative it would be that there are a few too many signs around the villa stating that if anything got broken /blocked... that there would be a call out charge. It made us all a little worried. Also it would have been great to have a starter pack of the basics like salt, oil, coffee etc... Just so as there is no need to go straight to the supermarket as soon as you get there.
It was an amazing villa though and I would recommend it to friends.
Great stay, especially for families!
We just returned from five days here and had a great stay! The house was great space for us and our grandkids. We loved the pool and the nearby play ground. It was helpful to have the high chair, stroller and pack and play in the house. It was a good location to Disney World and had plenty of stores and restaurants within 20 minutes. The house was clean and ready for us. Pamela and Willie were great to deal with. The only bad thing was having to leave!