Villa indépendante moderne avec piscine privée, cuisine, plusieurs terrasses et v...
Gérant immobilier / professionnel
- anglais, français, allemand, espagnol, russe, italien, néerlandais, danois, norvégien
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Lovely property, shame about the property management
The property was lovely, quite a few stairs so bare that in mind if you struggle with these. Lockable garage at road level proved useful, 1 flight of stairs takes you to the first level where there is a little front (roadside) garden. More stairs take you to the main living area of kitchen, lounge, toilet and bbq seating area where you can enjoy nice views. Another staircase takes you to the bedrooms and bathroom (1 en-suite), and finally more stairs take you to the private pool with nice views and comfortable seating area. Pool is a little short so if you want to swim, you may want to consider going to the beach or getting another property as this pool is more designed for dipping and relaxing.
Unfortunately our stay started off badly, with the property management company calling us on the day before our scheduled late arrival asking for scans of our passports and a cleaning fee before they would arrange the late arrival.
We were already travelling to the property by this time so it was difficult for us to get these things done quickly due to lack of phone reception and internet. We tried to call on several occasions and couldn't get hold of anyone.
Eventually we managed to talk to them but they refused to help without receiving payment and our documents. We finally managed to get this to them, but they wanted proof that we had paid before arranging access to the property, so I had to pay another time (it was Sunday so the bank hadn't processed payments so I had to take a screenshot of the payment). Eventually we got them what was necessary and a few hours before our arrival they gave us access to a locker with the house keys inside (I guess that is what the 50 euro late charge was for).
Needless to say this caused us a lot of stops trying to get internet and payment done and stress caused not knowing if we were going to have somewhere to stay for our first night. My fiancé is also 30+ weeks pregnant, so I am still livid with the way they caused unnecessary worry and stress on her and myself. Why this couldn't have been all organised days before I don't know.
During our stay we also had very noisy neighbours decided to party at 5am until 7am shouting and screaming which was annoying. Again I mentioned this to the property managers, they didn't even respond to these concerns. I would strongly recommend not using this property management service again, I know I will avoid them from now on. Shame really because the property really is lovely