Sonder | Le millénaire | Tranquille 2BR + Balcon

Loved the space and amenities in this unit. Getting everywhere was easy. Would book again. Great value.

We stayed there with our family in Feb 2019. Several days into our stay we realized there were rodents eating the fruit on our countertops :(. This was extra concerning considering we have a baby and small child that play on the floor all the time and put everything in their mouths. We would never have expected rodents considering we were on the third floor of a seemingly new building. Relocation required several phone calls to Sonder. They were polite but could only find alternate accommodation in one other building. That apartment was dirty, much less suitable for a family with young kids, and a significant downgrade from what we originally booked. It was a very stressful day packing, disinfecting our items and moving - we would have appreciated more physical help from Sonder staff. After we complained they offered to reimburse the two nights we spent there, and after we emailed the supervisor they agreed to give us an additional partial refund on our booking. After we asked twice, we were told that it was mice in the building, although I wonder if it was something larger (based on the large chunks taken out of the fruit).

Before the rodent infestation, I would have said this was a modern looking apartment with some nice common lounge space. The walk-in closets were large enough for a play-pen, (with the door partially open for ventilation). Our kids enjoyed the play room. There is shopping close by, and also a freeway/busy streets on either side of the building. Cooks will notice there are no drawers in the kitchen. The apartment has some trendy (but not child friendly) decor/ furniture which we had to move out of reach of kids. ie- the tippy glass table in the living room. The apartment could use some practical items to make it more functional for young families, ie- a set of non-breakable dishes, extra blankets, a bit more laundry detergent, a hook or two on the bathroom wall. It was run like a hotel, not a private home, with reservation staff in another state and a lack of some of the thoughtful touches we have seen in other rental properties. The biggest concern of course is the potential for disease carried by rodents.

We love the apartment - the location was ideal. Shake shack was across from the pool, traders joe 5 mins walk and fashion valley 5 mins drive. Everything in apartment was great. Apartment could do without the carpet in the living areaas it has beautiful hardwood floor. We are allergic to dust so we rolled up the carpet. We stayed for almost 2 weeks and would be better if we had cleaning supplies like swifter or vacuum cleaner. Overall we had a great time and would recommend this apartment. Thank you!

The place is beautiful and everything is super clean. It's very convenient to stay.