Studio, pour 3 personnes
Particulier / consommateur
- anglais, espagnol
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Nice quiet studio in a neat neighborhood
When we arrived at the studio Brian was there “tweaking” the place although why I am not sure everything was perfect. We brought our little Sheltie and she was very comfortable with walks through the neighborhood. The area is centralized with easy on/off to the highway and great restaurants (loved the Italian place down the street). I am sure we will be back as we expect to retire in the Austin area. Only issue was the recycling bins and garbage bins, some explanation of what goes where would be helpful to us Houstonians.
Averaged - 5 star Location, 3 star space, 1 star communication
5 stars: Location! Cute neighborhood, coffee shop, restaurants, grocery store, drug store and park, all within a short walking distance. 3 stars: Space. Studio, plenty of room for two. Lots of natural light with windows at your feet and 15 feet up, none at eye level. For us, the space was crowded with too much furniture, although modern and nice quality. The foundation has a tilt toward the front door, which impacts: cooking (oil all runs to one side of the pan), sleeping (head of the bed falls downhill, enough to notice) and the ice maker thinks it’s full as the ice piles up to one end (minor annoyance). During our 8 week stay, the oven did not work for 6 (a special part needed to be ordered). There is also an issue with water seeping from the bottom of the shower onto the bathroom floor, which needed constant monitoring. The owner said this had never happened before and insinuated we were the cause. Although he did send a handyman, the issue remained. Which brings me to the 1 star: Communication with the owner. All was fine until we disagreed with him showing the unit to prospective renters while were in the space (maybe you would be fine with this, we were not). E-mails about that issue and repair items (shower and stove) were lengthy, argumentative and condescending. When we asked for all communication to be via phone calls, he didn't seem as eager to communicate in person and our last few weeks were quiet.
This review is no surprise.
They are leaving a few key details out.
They denied us access to the property nearly from day one. The oven repair they mention was actually a repair of the secondary oven in the $4000 double oven system. At no time were they ever without a cooktop or oven. They just didn't have a second oven.
They made scheduling the diagnosis and repair very difficult.
And the shower leak. They chose not to tell us about it for a month despite us being very clear on needing to know things like water leaks. In that month the leak got much worse, dislodged multiple shower tiles, and turned a $20 repair into a $500 repair.
We should have charged them for it. We chose not to.
We made one request to show the property to a prospective tenant in dire need of emergency lodging, with two day notice for the showing.
They refused to allow a showing under any circumstances.
We lost a six month rental because of this.
We had a fundamental difference of opinion on how property maintenance needs work. They seemed to think it was ok to deny us entrance and let things get way worse and more expensive. We disagreed.
We chose not to review them because honestly there's enough negativity in the rental world already.
But just know if you rent to them you'll be unable to access your property even with ample notice until they leave. And they won't tell you about necessary maintenance items.
The rest of the concerns raised are a bit silly. We've had 40 guests there, all quite happy.
One positive is that even though the place was filthy during their stay they did clean quite nicely before departure. Though we did have to treat for roaches because of a lack of cleanliness during their stay.
The lack of cleanliness sortof explains their unwillingness to let anyone in. It appears they didn't clean the shower or bath once and the kitchen had filth on every surface.
And they were good at communicating when it suited them. When it didn't suit them they still communicated after a delay.
In 25 years of providing furnished housing and having had a thousand or more guests there are maybe 10 I would not rent to again.
This couple are two of those ten.
Great place. Well run. Would definitely stay again
Great place. Well run. Would definitely stay again. The room is light and airy. Very well appointed. The managers do a great job making it all easy.
Enrico: It was a pleasure having you. You are welcome back anytime.
I stayed at this property for a few weeks while I was in town for work and was so pleased with the neighborhood and area in addition to the guest house. The space itself had everything I needed and more. Brian was so easy to work with and extremely responsive. Check in and out was a breeze. I highly recommend this spot and even recommended it to co workers in the area who have frequent guests coming into town.
We Will Be Back
I loved everything about this studio. Very well appointed and in a great location. I will definitely rent here again anytime I need to visit Austin.