Particulier / consommateur
- anglais, français, espagnol
Salle(s) de bain
Animaux non bienvenus
Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 7 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Appartement absolument pas entretenu
Magnifique emplacement quel dommage pour cet appartement qui n est pas entretenu tout est vieux,dépareillé, de la vaisselle au linge de maison, . A l arrivée personne pour nous accueillir, nous avons demandé une femme de ménage a nos frais , le gérant nous l a jamais envoyé, un mépris total nous avons dû faire 4heures de ménage sans exagérer on ne voyait pas à travers les baies vitrées! Les terrasses couvertes de sable, immonde sous les lits, frigo lave vaisselle lave linge bouilloire vétustes. Le seul point positif est la vue sur la plage d Arenal d en Castel.
Nous regrettons la mauvaise impression que vous avez de nos installations. Nous travaillons tous les jours pour donner un bon service.
Merci et salutations.
The house is just as described. A beautiful view and couldn't be closer to the beach.
The communication with the owner was flawless, very quick replying to all my questions.
I truly recommend to everyone who wants to have a nice vacation at the beach.
Beautiful apartment. Very spacious. Suited our party of 5 adults, 1 child and 1 infant perfectly.
The position of the apartment is perfect. Just a few steps down to the beach. Close to a beautiful bar/ restaurant. I was initially concerned about it being noisy being so close, but as the area is very family orientated, noise was not an issue.
The apartment is very clean. It has all you would need including dishwasher and washing machine, although it took us until day 6 to realise that there was a washing machine (it’s upstairs on the patio behind a little door!!) :-)
All questions prior to booking were answered quickly which gave reassurance that if we had any questions or concerns we could contact the owner and would get a response. A cot and high chair were provided for our infant.
Arenal D’en Castell is so beautiful. The bar next to the apartment (Bar Copas) is a family run business. The owners and staff are so friendly and helpful. They make a real fuss of the children and have such a good atmosphere there.
I will definitely be looking to re-book in the future.
Many thanks for everything. We just try to make you feel a really good holidays.
Wonderful apartment and great location
Wonderful apartment and great location. 2 bedrooms 1 with en-suite. Good sized lounge dining area and kitchen. Family bathroom. The 3rd bedroom with en-suite and terrace accessed via a separate flight of steps. May not suit family with small children but was perfect for us.
Lovely location and adequately equiped for our holiday.
Apartment in fantastic location.
On arrival we found that not enough beds had been made up but on raising this issue it was quickly rectified.
On the description on booking we hadn't realised the 3rd bedroom was actually separate from the main apartment. It wasn't an issue for our party as we were all adults but feel it could be a problem if you had small children.
We would definitely stay here again.
It would benefit if the apartment had a hairdryer us girls only having minimum baggage allowance left ours at home.
I think we may have been the first people to stay in the apartment for a time as it felt a little damp but started to feel better as the week progressed.
Ideal location..lovely holiday. Thank you
El apartamiento esta muy bien equipado y tiene vistas espectaculares a la playa !!!
La gente de Castellosa te atiende muy bien, y el sitio es ideal !