Joli et confortable appartement de deux pièces avec terrasse, jardin et piscine
Particulier / consommateur
- anglais, français, espagnol
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Nice apartment that has everything it need.
Lovely clean apartment 2 mins from beach, owner Very communicative and let us stay later on check out day.
Greeted with chocolates, water and a bottle of Cava on arrival such a lovely thought.
Thank you Sandra xx
The apartment is in a good location, close to the beach shops and restaurants.
The apartment was very clean with a good supply of towels including beach towels. The kitchen facilities are good with a kettle, toaster and coffee machine but as we ate out in the evenings I cannot comment on the cooking facilites. The shower hot water was not always consistent or sufficient for 4 adults. Sandra was very helpful in trying to resolve this. Construction work is going on opposite the apartment. This is very noisy. Work starts at 08:00 and goes on to 18:00. We were out all day so were only bothered by this in the morning and late afternoon but if you plan to stay around the apartment you may want to check this out before booking.
We really enjoyed our holiday. The apartment was in a great location, close to the beach and the shopping centre. It had everything we needed. Sandra was helpful and quick to reply.
Very disappointing host - bad experience
Apartment is located next to the park and few hundred meters from the beach. Location is just about only thing that it is positive.
Apartment was very dated and tired. Garden was in a very sorry state with grass dried and wilted. Plastic chairs on the terrace were old and dirty.
We also had problems with the host. Initially everything was ok, but on a sign of the first issue, suddenly her attitude changed. On our arrival, we were welcomed by a horrendous noise from the nearby construction site (less than 50 m away from the apartment). Builders were using heavy machinery (crushing rocks on the site). Straight away we informed the owner about it and ask her why she didn't mention it to us before our arrival. She didn't know anything about the construction and refused to come to apartment to hear it for herself. We informed her that we are going to look for alternatives as we won't stay in a place that was so loud. From then on, contact with her was very difficult. We agreed to have a call, but she refused to answer the phone and only contacted us via text message. We left the apartment after 2 nights (as we had to find alternative accommodation and we were traveling with a 1 year old daughter) as agreed with the owner. We also said that we will pay for 2 nights, but we would like to have money back for the rest of unused nights (six nights), which was a significant amount of money. She said that she would first take it up with Homeaway and with her husband.
After leaving the apartment, contact with the owner was very difficult. She wouldn't take my calls, wouldn't respond to my text messages. I called Homeaway numerous times and made a formal complaint about this situation. Owner refused to provide any answer to our request.
After we came back home I kept asking her about her decision and only after I contacted Homeaway, she responded that she won't refund us even though we gave her enough time to find another tenants for her apartment.
During the whole process, owner didn't propose any solution on how to resolve this issue. We proposed to pay for one more night as a gesture of a good will, but she didn't even bothered to respond to that.
In hospitality business, host has got a responsibility of looking after the guests and making sure that they have nice stay. She failed to do that and did nothing to better the situation.
Great apartment, very helpful and friendly host
A lovely property on the ground floor of an apartment block, everything exactly as advertised and in good condition.
Sandra was friendly and communicative, meeting us at the airport with the keys, ordering us a taxi and explaining directions, and generally being very helpful.
Highly recommended, we would stay there again!
A quelques pas de la plage de San Agustin, avec une magnifique promenade le long de la côte et d'où vous pourrez profiter d'une vue magnifique.
L'appartement tient dans une station familiale calme. En face de lui, une aire de jeux et un terrain de golf miniature est situé.
A quelques minutes à pied du centre commercial de San Agustin, où vous trouverez de nombreux restaurants, pubs, supermarchés, location de voiture, une banque, des magasins, des plats à emporter, centre de remise en forme ...
Taxis et bus à proximité, avec des lignes vers Las Palmas (centre-ville) ou à Playa del Ingles et Maspalomas.
centre clinique quelques minutes à pied. Près d'un centre venant de Thalassoterapia.
Une large gamme d'excursions et d'activités de loisirs.