Particulier / consommateur
- anglais, français, allemand, traduction par google
Salle(s) de bain
Soirées/évènements non autorisés
uniquement sur demande
Adaptée aux enfants
Une caution de 1500€ sera demandée à l'arrivée et restituée après état des lieux
Frais de ménage: -séjour d'une semaine : 220€ -séjour de deux semaines : 310€
Séjour uniquement du samedi au samedi (sauf demande préalable)
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %.
Beautiful villa with a few niggles
We had a wonderful holiday at this villa, it is very conveniently located for what we want from a holiday but there were a few niggles the most important one for us was that one of the doors to the patio area didn't lock and some of the other locks were faulty, we do like to feel secure. Unfortunately for us there had been a flood in the ensuite to the bedroom downstairs which meant we couldn't use it, the barbecue was not working and there was a problem with the cooker. The hot tub also wouldn't reach a temperature that would make it comfortable to use in the evening. These are things we like to use whilst we are away and so did cause us inconvenience, get them sorted and this place would be almost perfect:)
I am very sorry for the inconvenience that occurred before and during your stay.
Regarding the doors, we did not understand normally on your arrival all the doors closed well since there is a cleaning of fact at the same time as the windows before the arrival of the tenants and Virginia had not noticed anything in particular but at your departure, actually, the lock of the sliding door of the RDC had been disassembled. Too bad you did not contact us if you did not feel safe, we would have involved the locksmith.
Unfortunately at the exit of the previous tenants, we found a very important leak in the bathroom of the DRC and we had to neutralize it because we could not repair because the leak located in the ground.
Regarding the electric barbecue, it was damaged by previous tenants and I had to recommend the defective parts to restore it.
For the hob, it had been bought new in April 2018 and broke down in August. I did the after-sales service but unfortunately it could not be repaired quickly because it was necessary to order the defective part which took a little time. A hob was lent by the convenience store but actually it was not at the top.
For the spa, I asked the technician who did not understand since the spa is programmed at 37 °, the normal temperature, maybe it is not covered in the day to keep the temperature because it does not see no other explanation. In the same way, you should have immediately warned us to intervene and not leave you with regrets.
Know that we do our best to be the most pleasant with our tenants but sometimes we are powerless against the elements that follow. Please accept my sincere apologies for all these unpleasant inconveniences on our part, I hope you will understand.
Numerous problems the worst of which was a recurring foul sewer smell that made the patio area unusable most of the time,
2 page list of rules and penalties that made us feel like school children as opposed to mature adults.
Property was pieced together over time (no regard to building codes)floors change levels (an inch or so). Doorways are as low as 4.5 ft.hit our heads on concrete several times.
Every time it rained we were required to bring in 10 large cushions from outdoor L Shaped sofa instead of owner supplying a proper cover for the unit.
Parking is difficult in the space provided and requires one person to stand in the middle of a busy road (directly behind the house) to block traffic while the driver drives out blindly onto the street.
Trains of varying length go by in front of patio (35 to 40 a day) both night & day. You do get use to it (KIND OF).
The amazing view (when no sewer smell or trains) does compensate but not enough.
We were privileged to stay at this villa for 2 weeks in June and it was perfect for our family. Starting with the location - it is a short 5 minute walk down the hill to the train where we took day trips to Cannes, Monaco and even Ventmiglia, Italy. The village where you find the train has everything you need - restaurants, a small grocery store, a produce market, bakery, butcher, wine shop, ice cream shop, pharmacy, etc. -- and is very charming. There are great beaches and beach restaurants within a 5-15 minute walk. The villa itself has gorgeous views from every angle, including the bathtub! This is a hillside home so there are a number of stairs to climb but that just helped us justify all the wonderful wine, cheese, patisserie, etc. The home is beautifully decorated and serene -- while the train does pass during the day, it lasts a matter of seconds and there are automatic shutters on the bedroom windows which kept the noise and light out so we slept wonderfully. The kitchen was well equipped and, along with the bbq, allowed us to cook many of our meals. The pool and spa were greatly enjoyed by our two boys (ages 8 and 11). The only real negatives (which were very minimal) are that communication was a bit of a challenge because we did not speak French and the payment/deposit were required in cash (vs. credit card).
We truly enjoyed our stay at the villa and made wonderful memories here. I would highly recommend this property.
I am pleased to learn that you have appreciated the villa so much, that's what I hope every Saturday at each arrival and that's why I put so much love in the preparation of the villa every year.
Thank you very much for your very kind message, and we await your return with pleasure. It really is a pleasure to receive such a great appreciation.
Regarding the settlement, at the time the payment by credit card via Homelidays wasn't accepted, thus the settlement was made by bank transfer and not in cash.
The commission taken by the site on bank transactions is important, that's why I favour bank transfer.
After modification since the publication system in June 2016, I have resolved myself to accept credit card payments.
Unfortunately, I can not deny the fact that I don't speak English and I warmly thank the online translation sites that have become my friends for written translations and my husband for phone communications.
Accès facile par l'autoroute sortie Mandelieu centre
L'OASIS l'un des meilleurs restaurants de la région
Villa proche des plages de la Rague et de la Raguette, proche du port de la Rague et du centre de la Napoule