Chalet au bord du lac sur le canal principal w / 3 BR et un quai privé
Particulier / consommateur
Salle(s) de bain
Les réservations annulées ne seront pas remboursées.
We rented this for the 4th because we had family coming in town. Beautiful view and nice large deck. They could stand to put a ladder on the dock. We had to swim in and go up some step but overall lots of fun.
Roughing it, or work in progress perhaps
This home has a beautiful location and view, comfy couch and is a good place for family to gather. Some things are nicely updated, yet others are very overdue...like the worn down carpet. Some seem neglected, like the bath mat in the master shower that was literally stuck to the floor...it made me wonder the last time it was laundered. It's exactly how a family's personal cabin would be, very basic...mismatched dishes and a lack of silverware (though he provided plastic spoons and knives at least), etc But it isn't a place I felt really comfortable in. We bought dish soap and dishwasher soap and left for the next guests. Beds are very 'firm' to be polite. The outside of the fridge is either stained with something that won't wipe away or hasn't been wiped thoroughly. Hand towels and wash clothes were not provided (only bath towels were). As my husband put it, this place needs a woman's touch! That said, it looks like the owner is in the process of trying to fix it up and as he does it may be a very nice rental. For now it is good as a value rental. Thank you for hosting us.
Loved this property. Met up with some friends for a long weekend and had a blast. The location of this house on the lake is awesome. The views of the sunset are spectacular. The deck is very large and we found ourselves outside most of the trip. The windows in the den cover the whole cove. The nearby restaurants are great also. Great trip and I encourage others to share the same experience.
Very memorable family vacation
We thoroughly enjoyed our stay here and we made lots of great family memories. While the home is an older home it provided what we needed, a place to sleep and a place to shower and cook each day. Most of our time was spent on the water and fishing. We caught 7 HUGE catfish right off the dock and we filleted them and friend them. SO DELICIOUS!!!
Lastly, BEST. SUNSET. VIEWS. EVER!!!!!
Overall, we were grateful for the memories!
Beautiful location, Terrible rental experience
We stayed two evenings at this NC lake property. While the home itself is on a beautiful piece of land, most everything else about our stay detracted from the gorgeous location. This property needs a major overhaul. I use VRBO very frequently for my travels and I can say we've never had a more disappointing stay. You can stop reading here if you don't want to hear the multitude of complaints coming.
There are two full baths in the home. Water pressure was so low that our guests had to use a bowl from the kitchen to wash their hair (even though there was no other water running at the time). To similar effect, anytime a sink was turned on, water flow to any shower, toilet, etc stopped completely.
Charcoal grill that was listed as an "amenity"- was simply missing, nowhere to be found. When the owner was contacted, he suggested that the grill was damaged in a storm and had not been replaced (and of course he is out of town and could not remedy the situation). Unfortunately all of our meals hinged on grilling on the deck and this was a major blow to our Saturday
Cleanliness: This may be the greatest concern that we had. There was a thick layer of dust on every item in the home (including all the bathrooms, furniture, kitchen utensils, trim, you name it) that is simply not excusable, given that there is a hefty cleaning fee assessed along with the nightly fee. Prior to using the kitchen, we were obliged to do our own cleaning of utensils, dishware, sink, etc. There is junk just tossed into drawers mixed in with useable items. In every drawer you will find dirt and/or bugs and grime. This is the sort of house definitely cannot walk around the house without shoes or slippers of some sort. There is just an "icky" feel to it
Other issues... Fixtures falling off the walls, railing falling off the dock with exposed nails, trim taped together in the bathrooms, kitchen, and living room. Wasp nests everywhere in the boat dock. I wish I might attach some photos that I took- laughable for a house that charges this nightly fee.
I hate to give a poor review to anyone. The owner will respond to this review that he should have been contacted on "as soon as we arrived." We had only 36 hours at the lake, and did not want to spend it baby-sitting a cleaning crew. When outlining our situation after our stay and given a chance to respond, the owner was still was not willing to budge on reimbursing the cleaning fee or a portion of the rental fee.
I appreciate your review. We ask every renter to sign a rental agreement and send it back to us along with our rules and instructions on how to report any issues. The agreement clearly states to please notify us of any issues within 24 hours so we are aware. We would have not sent any cleaning company or other individual to address their problem without their permission. If they declined to have anyone come, I would have been happy to just to document the issues immediately so we can take it into account after their stay. We did not get any feedback from the traveler regarding any of the issues she stated in her review so were unable to do so. The grill was unfortunately damaged due to bad weather the week prior. After responding back to the traveler regarding the grill, I never received any response back. I would have been happy to address the grill as well as any other issue. However, we were not told of any problems at all throughout their stay of 48 hours. As you have stayed at many properties from VRBO, I'm sure you are aware that owners would like to be notified so they can make sure your stay is as comfortable and relaxing as possible. We were never given a chance to take a look at if the issues the traveler has stated in their review were valid or not. After her stay, the traveler did not contact us to raise any issues about her stay. She had contacted VRBO only who then contacted us. We provide our email address and cell phone number so traveler's are always able to get in touch with us. We are happy to show the home to any traveler that would like to take a look prior to booking. We have owned the home for several years and continue to make upgrades every year as well. Thank you for taking the time to read our response.
Gorgeous lot, poorly kempt house
This home was easy to find, close to Carowinds and has a fantastic dock. The layout of the house and views were great too. The owner was responsive and helpful. The house needed a thorough cleaning (pubic hairs all over bathroom, closets and cupboards full of nasty partially used products, sticky rat trap with broom & dustpan stuck in it on side of refrigerator). Water pressure was so bad there were times we couldn't take a shower. The cabinets in the kitchen and bathroom were falling apart. Although the lakefront property, views and deck were excellent the house was not up to the standard which we are normally accustomed to through HomeAway. We would not rent this home again. Feel we shouldn't have been charged a cleaning fee either in light of the filthiness of the home. Would suggest cleaning out all the cupboards & closets also repairing drawers and doors on cabinets.
I'm sorry for your experience. We did not receive any emails, phone calls, or texts regarding any issues during your stay or after check-out. We would have been more than happy to help rectify any issues you may have seen and help you and your family enjoy your weekend even more. We have done a deep cleaning since your stay.