Particulier / consommateur
Particulier / consommateur
Salle(s) de bain
Dispositifs de sécurité
Salle à manger
Équipements de loisirs
Piscine / Spa
Adaptée aux enfants
Animaux non bienvenus
Soirées/évènements non autorisés
Non-fumeurs - Smoking outside only.Smoking outside only.
Occupants maximums: 4 (peut accueillir jusqu’à 4 adultes)
Âge minimum du vacancier principal: 21
Remboursement à hauteur de 100 % si l’annulation est effectuée au moins 30 jours avant l’arrivée. Remboursement à hauteur de 50 % si l’annulation est effectuée au moins 14 jours avant l’arrivée.
Dommages et frais accessoires
Vous pourrez être tenu responsable en cas de dommages causés à la location de vacances durant votre séjour.
One of the best experiences possible.
Everything was better than expected. The property manager made you feel at home and the owner took the time to answer any questions before and during my stay. Top-notch people all the way around.
The townhome has everything and more. Very clean and comfortable fully stocked with all the amenities. Tastefully furnished. Multiple choices of cable stations including some premium. The wi-fi speed was top tier.
The townhome is located at the far end of the neighborhood so traffic was never a bother. Neighbors were friendly and quiet. If you wanted to crank it up a notch the pool was less than a 5-minute walk away.
Cozy & Convenient
Very nice. Perfect for the two of us and a guest. Quiet location (even with some temporary construction of an attached unit). Central to all locations we needed to visit.
Great home away from home stay!
Thank you for providing a wonderful place for us to stay in Rock Hill, SC!
We are so glad you enjoyed your stay! Thank you!
The Good and the Bad
Let me start by explaining why we stayed at Rock Hill. My older daughter has serious allergies, so we needed a place with a kitchen. Kristen was nice in the beginning communications. The place includes everything which is very nice and Kristen was kind enough to let us come early with two LO's. It is a modern lay out and the place was hip.
Here is some of the bad: When we first arrived we noticed something strange on the ground near the shoes mat. Upon further examination there were what I thought to be maggots. I would say there were about 50 dead. They ended up being a tree worm. Not thinking much of it, I called VRBO customer service and the girl I talked to kind of riled me up. She told me that is unacceptable and I should try and get a full refund. I thought hmm, maybe she is right let me reach out to Kristen. Kristen did send her cleaning lady (Paid my cleaning fee) and she picked up the worms to throw in our trash. Kristen said she would refund me one of the three nights. I don't know why but I figured let me ask for two nights since we were leaving at 2 A.M. the last day. It seemed to make Kristen mad and the way I interpreted her email is that if I want a refund leave right that second. I felt so unwelcomed and all of the sudden it was not only her emailing me but her husband too. It might sound silly but I felt almost like threatened. We couldn't leave because of unpacking my kids. Again, this is just my opinion with how I felt from that point on.
Another bad note, there was a very strong dog smell to the condo. I love animals, but when staying at a pet free place you would think there would not be pet dander. The dogs towel was in the one room not cleaned at all. Additionally, I found black lab dog hair all over the place. We all woke up with red eyes from all the dog dander in the place. The worst kicker is we found a bunch more living tree worms the rest of our time there. I have pictures and videos of them. Not trying to cause drama, just felt really bad about this incident and no one resolved my issue. I almost wish the associate from VRBO did not make me so mad. VRBO/Homeaway still has yet to resolve my complaints. I will never stay again with this company, they can do nothing to help you. But can really make you "riled" up.
Absolutely perfect from booking to checkout!
Such an easy booking - owner was very responsive and helpful.
The house was wonderful. Extremely clean and very comfortable.
There is a notebook with everything you need to know about the house. I’m always nervous that I’m going to forget to do something when I check out of a property, but Kristen left detailed information that made us feel like we had everything taken care of.
Convenient to restaurants and other shopping in Rock Hill. I will definitely stay here again when I’m in the area!
Thank you for the lovely review! It was such a pleasure having you stay at our house & we look forward to having you back!