Gérant immobilier / professionnel
Evolve Vacation Rental Network
- anglais, français, allemand, espagnol
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Équipements de loisirs
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées ne seront pas remboursées.
Owner was wonderful to work with. Beautiful location!
Do not recommend, bad for families
It is hard to summarize all the things that made this whole experience so unpleasant. To start, as another reviewer mentioned, the owner calls you the morning of the check in. He literally woke me up- if I had been flying as I was the day before I would’ve missed all the information (like the code for the key lockbox!!) which is not in the email, as well as the grilling I got regarding guests- including an accusation I hadn’t listed my son, which I checked the reservation online after and saw that I did- as well as repeated stern warnings about having even a single visitor at any time, and ominous warnings about the septic system backing up if so- including instructions on how and in which order to poop, pee, and flush. I am not joking. This was the conversation. Oh, and he said he was going to have the neighbors checking in on us to monitor how many people were in the place. So there’s that.
Suffice to say I felt extremely unwelcome and uncomfortable before even arriving. The place itself was ok, it was clean and comfortable enough. But the owner had left me with a persistent fear that the septic system might back up if someone used the toilet without clearing it with other guests first - the owner literally said I had to be the toilet Nazi to police everyone! Again, deadly serious.
Things I would normally overlook in a vacation rental (with family scattered across the country I’ve stayed in many) were grating because of the owner’s attitude. The many rules he had told me were not written down anywhere in the rental to refer to. There were inadequate toiletries- a basket of six mostly empty shampoo bottles. No hair dryer or iron. The trundle bed in our room was a nice touch for our son but the sheets were so dusty I had to strip the bed (thankfully we brought his own bedding). And WE had to strip all the bedsheets as part of checkout! Why do we pay a cleaning fee for this?! And turn off the water heater, as well as other convoluted demands.
Finally, while I know the owner has no control over nature, the exterior could be hosed down to reduce the amount of insects inhabiting the place. I saw the biggest spiders of my life just outside the windows. It’s in the woods and by a lake, so it’s to be expected, but... if you have a fear of spiders you will be very unhappy.
Bottom line: ok place, but the owner’s unpleasant approach and the septic system fears made it truly uncomfortable. I do not recommend.
Erin, we're sorry to hear that your stay fell short of your expectations. Most guests appreciate this homeowner's communication efforts, but we're sorry if it wasn't to your liking. Additionally, travelers can find specific information regarding this cottage's policies and rules in the pre-stay email that was sent to you. This vacation rental also provides the industry standard amount of toiletries and other essentials, but we apologize if you found that not to be enough for your stay. Evolve strives to be transparent with our guests at every stage of the booking process and do break down all rates and fees before the reservation is confirmed. In the future, please don't hesitate to reach out to Evolve directly with any questions or concerns about a booking and fees - our Travel Advisors are here to help 7 days a week! Best, The Evolve Team
Short Fishing Trip
The house is nice but the deck around is falling apart.
Jessica, thank you for your review. We're glad you enjoyed your stay overall. The back deck has two broken boards which will be fixed this week, so that will not be an issue for any future travelers. Thank you for helping us to improve! Best, the Evolve Team
Great time at High Rock Lake
We had a wonderful time at the lake house.The property was perfect and very clean. We spent most of our time in our kayaks on the lake or on the floating dock! From sun up to sun down. A few things would have made it perfect... maybe a small table to eat at down at the dock, needs new outdoor seating in upper deck, no place to really eat outside table was old broken and falling apart. There were no life jackets for the kayaks if you use theirs. The kitchen was equipped but bare minimum... no pitcher to make iced tea etc, only 1 mixing bowl, no broom only a small dust broom. TV was old and we found out there was no satellite after we paid for the property. No games or puzzles to pass time on rainy days. There were 2 DVD players if you want to watch movies. The outside deck needs sprucing up and is not easy for small children or older people. Non of this ruined any part of our stay but like we said with a few changes it can be perfect. The house sits on a beautiful quiet part of the lake. Caught catfish and crappie for dinner one night.
Heidi & Kevin
Do Not Recommend
The location of the house is great, everything else was not.
The email from Evolve gives instructions for the check-in/out process, and mentions that there will be written instructions when we enter the house as well. There are no written instructions (which would be easier for everyone), instead the owner calls you to spend 20-30 minutes telling you what to do and how to do it. Check-out was the same, however I left 4 hours before my group and only followed instructions sent to my email. Since I didn't call him, I've been receiving text messages from the owner telling me that I'll need to go back tomorrow in order to close the house properly if it's not satisfactory, which is absolutely ridiculous.
We also spent about 45 minutes-an hour killing wasp nests on and around the dock before we could use it, and another 30-45 cleaning out the Kayaks that were full of spider webs, wasp nests, and dirt.
The dock is outdated and should be replaced, and for some reason there was a pile of 2x4's covering up the bench on the dock, so that was not usable. Four out of the six chairs on the dock are also broken and are not usable.
I should also note that I just looked at the other reviews on here and realized that at least 1 out of those 4 is from the owner himself, so I'd recommend not putting too much stock into what those say. There are better houses between this lake and Lake Norman that would save you a lot of headaches and frustration, so I definitely don't recommend staying here.
Chris, we're glad you enjoyed the great location of this home! We're so sorry to hear about the parts of your stay that fell short of your expectations and we appreciate your feedback. We've shared it with the homeowner and we are both dedicated to creating a five-star experience for each guest going forward. Thanks for providing the feedback that will help us get there. The homeowner sincerely regrets that your stay was anything less than the stellar experience he strives to create, and apologizes if anything led you to believe that the owner had reviewed his own property; we have confirmed with HomeAway that all reviews on this listing were posted by verified guests. Thank you again for your feedback. Best, the Evolve Team
FunTastic Family Lake Cottage
We stayed at this Unique Fun Cabin at High Rock Lake for a Family Wedding in Concord and it was Roomy, Well Equipped and even had a Fire-Pit and Kayaks!
I would recommend this for a Super Fun Family Gathering..."Loved It!