Gérant immobilier / professionnel
Evolve Vacation Rental Network
- anglais, français, allemand, espagnol
Salle(s) de bain
Great time at High Rock Lake
We had a wonderful time at the lake house.The property was perfect and very clean. We spent most of our time in our kayaks on the lake or on the floating dock! From sun up to sun down. A few things would have made it perfect... maybe a small table to eat at down at the dock, needs new outdoor seating in upper deck, no place to really eat outside table was old broken and falling apart. There were no life jackets for the kayaks if you use theirs. The kitchen was equipped but bare minimum... no pitcher to make iced tea etc, only 1 mixing bowl, no broom only a small dust broom. TV was old and we found out there was no satellite after we paid for the property. No games or puzzles to pass time on rainy days. There were 2 DVD players if you want to watch movies. The outside deck needs sprucing up and is not easy for small children or older people. Non of this ruined any part of our stay but like we said with a few changes it can be perfect. The house sits on a beautiful quiet part of the lake. Caught catfish and crappie for dinner one night.
Heidi & Kevin
Do Not Recommend
The location of the house is great, everything else was not.
The email from Evolve gives instructions for the check-in/out process, and mentions that there will be written instructions when we enter the house as well. There are no written instructions (which would be easier for everyone), instead the owner calls you to spend 20-30 minutes telling you what to do and how to do it. Check-out was the same, however I left 4 hours before my group and only followed instructions sent to my email. Since I didn't call him, I've been receiving text messages from the owner telling me that I'll need to go back tomorrow in order to close the house properly if it's not satisfactory, which is absolutely ridiculous.
We also spent about 45 minutes-an hour killing wasp nests on and around the dock before we could use it, and another 30-45 cleaning out the Kayaks that were full of spider webs, wasp nests, and dirt.
The dock is outdated and should be replaced, and for some reason there was a pile of 2x4's covering up the bench on the dock, so that was not usable. Four out of the six chairs on the dock are also broken and are not usable.
I should also note that I just looked at the other reviews on here and realized that at least 1 out of those 4 is from the owner himself, so I'd recommend not putting too much stock into what those say. There are better houses between this lake and Lake Norman that would save you a lot of headaches and frustration, so I definitely don't recommend staying here.
Chris, we're glad you enjoyed the great location of this home! However, we and the homeowner find this review and rating unwarranted. This home has a maximum occupancy of six guests, and a maximum of three cars. Your party exceeded that by having eight guests with eight cars. This was a concern for the homeowner and the neighbors which warranted his attempt for additional communication. All the instructions needed for check-in/out are sent via e-mail to the guest that booked the reservation, two weeks prior to check-in. The instructions note to call the homeowner upon arrival so they can walk guests through the process of turning on/off the water and water heater for the property. Most guests understand the importance of this since it's a major home system that needs to be done properly, but we're sorry if you found it to be inconvenient. As we understand, when your party left the premises, they left the door unlocked and ajar. Since you booked the reservation, you are responsible for the proper closure of the property upon check-out, which is why the owner proceeded to contact you at the time. The owner is attentive to guests' needs and strives to provide exceptional guest experiences. We're more than confident this lake home will continue to host many satisfied guests! Best, the Evolve Team
FunTastic Family Lake Cottage
We stayed at this Unique Fun Cabin at High Rock Lake for a Family Wedding in Concord and it was Roomy, Well Equipped and even had a Fire-Pit and Kayaks!
I would recommend this for a Super Fun Family Gathering..."Loved It!
Very Relaxing /Perfect Getaway
This house was perfect for what we were looking for. It was on a quiet part of the lake where we could swim right off the dock. The gazebo on the dock was a great place to unwind after a day in the lake. House was very clean and it was obvious the owner had put a lot of time and money into the house to make this a top notch rental. The owner was also very accessible any time we needed to get a hold of him. We will definitely keep this place on the top of our list for our next get-together.
Remote location, issues with home
Rented for girls' weekend. Home is a bit out of the way. Owner sent wrong house code, called to get right code. The home does not have cable as advertised. The TV is padlocked to the wall preventing us to be able to hook up a laptop for streaming service. Lights burned out in several places, smoke alarm was non functional so owner advised us to disable it. Some sort of splatter/ mess all over one of the bedroom walls. We called owner for each issue. All minor but they added up. Upon asking for a partial refund for inconvenience, owner proceeded to state that these were not issues that "impacted our experience". We disagree. As of 2 weeks later, I have not received the partial refund and have escalated the issue.
Hi Amber, We are sorry to hear that you did not enjoy your stay at this property. The homeowner is dedicated to the comfort of their guests, and we wanted to take this opportunity to address the issues you raised in your review. The owner did provide the correct access code before your stay, and we understand that they also walked you through using the keyless entry system after you initially had some trouble. The owner also immediately responded with instructions on how to replace the battery in one of the smoke alarms when it started beeping. The single bulb that was out in one of the several kitchen fixtures has been replaced since your stay. We are confident that these issues will not reoccur, and that future guests will enjoy the 5-star experience that the homeowner strives to provide. We are sorry that the generous offer from the owner to compensate you for any inconvenience was not satisfactory, and we wish you all the best in your future travels. Best, the Evolve Team