Un condo spacieux et moderne parfait pour rendre visite aux parents d'élèves du GWU

We loved our stay at stay alfred. The location was perfect for getting around on the metro, the apartment and the building were very clean. The staff were awesome. The only problem we had was the day before our check out through the day of check out the trash closet with trash shoot was full and we could not open it to dispose of our trash so we could not empty our left over items from fridge and pantry. Also it is clearly marked upon entering the building and in the room that it is a non smoking (of any kind tabacco marijuanna, cigars etc)property however we needed to purchase scented candles to light occasionally to mask the smell of both cigarette and marijuana coming through from the hallway and vents. it was not consistant so im sure there were just a couple of guests that were not compliant. We look forward to a return stay next year. We had a great family vacation with our 11 year old son. Also the picture of the apartment shows a 4 person eating table. The apartment had a two person eating table that made it impossible for my self, husband and son to all eat together. We requested a additinal chair however there were none available.

Great place, convenient location, and all at a great price. Very clean and everything seemed new. Enjoyed the amenities offered as well.

My experience was great

Great spot close to metro, and a great jumping off point to exploring D.C., the museum's, mall, and memorials. Short walking distance to groceries, and many yummy restaurants. Great size for 3 adults.

The location of Stay Alfred on K was great; close to Metro and National Mall. Also close to grocery (Whole Foods) as well as CVS and some local food places.

The customer service was where it lacked. The local staff was not helpful when it came to the apartment. We were encouraged to call the customer service line. It seemed to always go to a voice mail and were informed they would contact you within 48 hours. Minor requests were difficult to meet (extra towels or hangers). We also requested a late check out a few days in advance and had to call them back an hour before the original required check out time to comfirm and then were told they could not grant late check out. A big concern was a maintenance issue. Our only toilet seat had cracked a few days in to our stay. We contacted the customer service and, again, waited 48 hours and no return call. We called them to check on it and were informed they reached out to the on site maintenance and were waiting on resolution. Needless to say, that was never fixed prior to our departure.

Over all our visit to DC was amazing. Again, the location of the apartment was great! Just need to understand next time, you're kind of on your own if you need any assistance from the rental company.