Bronx, New York
Gérant immobilier / professionnel
Evolve Vacation Rental Network
- anglais, français, allemand, espagnol
Salle(s) de bain
Not what I expected
This place is a basement and is very hot the air conditioner did not work.
Hello, We are sorry to hear that your stay fell short of expectations! We have shared your feedback about the air conditioner with the homeowner so that the issue can be resolved for future guests. Thank you for letting us know about your stay, and we hope that you keep us in mind for your future travels! Best, the Evolve Team
Not what we expected
Unfortunately this was not what we had hoped it would be. We we're unable to adjust the heat and therefore it was hot and uncomfortable for all despite running the fans. Cleanliness was also a concern especially in the bathroom. It is in a basement which is fine but that is not what is presented. The neghborhood is dirty, but no one bothered us. There was no flexibility on when you can check in which really limited what we could do or see our first day. They only provided two towels for 4 of us for 3 nights. I think it is reasonable to have a towel per person. Also it is at least an hour train ride to NYC. The subway station is close but you will be on it a long time.
Kari, thank you for your review. It's our goal for travelers to have 5-stay experiences, and we apologize that your stay fell short of your expectations. We will work with the homeowner to ensure that the listing is as clear as possible in regards to the location to avoid similar disappointment for future guests. The check-in time is in place so the apartment can be cleaned for the next guests in the event of a back to back check-in. We appreciate your feedback and will use it to improve future guest experiences. Thanks for letting us know! Best, The Evolve Team