Gérant immobilier / professionnel
Yann - Horizon Vacation Homes
- anglais, français, néerlandais
Salle(s) de bain
Équipements de loisirs
Piscine / Spa
Adaptée aux enfants
Animaux non bienvenus
Soirées/évènements non autorisés
Occupants maximums: 10
Âge minimum du vacancier principal: 21
Remboursement à hauteur de 100 % si l’annulation est effectuée au moins 60 jours avant l’arrivée.
Dommages et frais accessoires
Vous pourrez être tenu responsable en cas de dommages causés à la location de vacances durant votre séjour.
I booked this house at the last minute because the hotel we were staying in was quite deserted and dreary. The house was available and ready. The pool heat was amazing!!! Due to the crisis that is going on in the world my flight got rescheduled and I needed to extend my stay and they were more than accomodating. I will definately rebook with this company.
Mech. issues with unusable hot tub TV in living room bad plug and wouldnt work gst sink drain plugd
The process was fine easy. The filthy hit tub should have been checked before our arrival. Although someone was sent to work on it it was not useable during the stay. The main tv had a bad 3 way plug. It would not work until we discovered the cause and potential fire hazard. The up guest sink barely drains and should have been reported by the cleaning crew. Lipstick stains on sheets. Our group was all male. No one else was there. I have called the property manager three times to address the hot tub and have not heard back. Disappointing
House was nice and clean.
Enjoyed our stay!
House is clean and well laid out. Pool and hot tub are fantastic. A couple of very minor things, getting live TV to work wasn’t intuitive but we eventually figured it out. The lights in the master bedroom and outside didn’t work when we arrived. We eventually got the lights going in the bedroom but never did figure out the outside. Overall, we would absolutely stay again.
Adequate amenities for family trip (but stay away until you can confirm upstairs railing is fixed)
Recently traveled with extended family with children (ages 2,5 and 10).
Booking, check-in process was great. Additional communication with the property management was excellent. There were some concerns and they responded very quickly.
The house itself is adequate for a family trip of 8. The kids enjoyed the pool. Pool heat was not an issue. There were lots of towels for both the pool and bathroom. Kitchen was fully stocked with all utensils, bowls plates etc that you would need. There even had some acrylic glassware which was good for drinks in the pool area.
The beds were average to poor. They may have been comfortable when they were new back in the day but now they seem worn. I believe all of the adults had comments about a sore back in the morning.
Location was average. Close to several grocery stores, restaurants. Could be parked at Disney in under 30 mins. If travelling with young children again I would look for a house that had a small park (slide, swingset) close by.
There was a serious safety issue we uncovered which was a little unsettling. The upper level is open to down below -- and there are spindles that go up the stairs and along the one side. Well one of the adults, by chance, felt that one of the spindles was loose. Turns out that 4 spindles in a row were not secured properly. We were able to remove by hand. If you look at your the stairs in your own house -- how much of a gap is there if you remove 4 spindles? Quite sizable and more than enough for a 2 year old to fall through. Needless to say the thought of having a child fall through a 30 inch gap in the railing from the upstairs was not how we wanted to start our week. There was a large dresser that we moved in front of that area of the railing for the duration of our trip. The property manager was great, replied almost immediately and had someone there the next day. They put nails in to secure but it seems like more of a temporary solution. It was not enough of a fix for us to move the dresser.
Railing issue, cosmetic issues (lots of cracked floor tiles in kitchen and bathroom), broken drawer in fridge, worn mattresses. Any one of those is not the end of the world but when you add them all up you get a generally worn down house that needs some investment by the property owners. We would not stay here again.