Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Adaptée aux enfants
Âge minimum du vacancier principal:18
Beautiful grounds, great staff, prime location
The reservation and arrival process was very easy. The property manager was thorough and communicative. Airport pickup was very easy, even with our flight delayed 4+ hours. We were excited upon arrival to the gorgeously maintained property with a short walk to a semi-secluded beach. There is even a short and fun hike north from the property to a hidden beach. It wasn’t until the first night that we realized how unpleasant one aspect of the stay would be...the smell. Something associated with the plumbing and running water caused a nauseating sewage smell. We couldn’t even sleep with the fan on because it would circulate the stench throughout the night. After asking many locals and visitors about the water it turns out Sayulita’s beach and public water is highly contaminated. One taxi driver even jokingly said, “Sayulita is very safe. The only unsafe place is in the shower.” This is the only explanation we could come up with for the horrible smell. It is the one question the property manager ignored in our numerous contacts throughout the week. Otherwise, they were helpful in arranging taxis when asked. The smell ruined our stay at Casa Kestos...imagine not wanting to take a shower or cook due to being grossed out or fear of contamination. Yet, you had to cook if you didn’t want to get sick like so many others eating in town. We spent a lot of unexpected money seeking day passes at resorts out of town to stay away from our rental and Sayulita as much as possible. We heard so many people were getting extremely ill so we did not eat in town nor swim in the ocean (the main activities you want to do while on vacation in Sayulita). The sewage problem may be out of control for the property owner and manager, but it was the focal point of our stay. We checked out a day early because we were dying to eat local food and swim (we were not allowed to use the pool on site because that’s for the bigger rental).