Le plus complet Penthouse dans le complexe avec des vues spectaculaires et Hébergement
Particulier / consommateur
- anglais, espagnol, portugais
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Was very nice clean place
The female security guard down on the main floor was very rude and demanding wanted more money . We didn't have no problems any other night with the male security guards .
Absolutely Incredible - 10/10!!!
The place was breathtaking. The view was beautiful, it was clean, there were clean sheets and towels, there was WiFi, and Fernando was communicative, gracious, and always available for assistance. I can’t reiterate enough how amazing the property was. When we arrived, transportation was waiting. When there was a hiccup regarding payment, Fernando appeased it and went the extra mile to resolve it. Worried about checking in and language barriers? The property manager was there to assist. Worried about safety? There are multiple bolts on the door and a safe in the home. Taxis? Easy to get from right outside the building. Afraid of getting sick? Half my group became ill, and the stores and pharmacies in the area were within 2 mins walking distance AND Fernando offered to help. Dirty dishes? Maid service available along with fresh fruits upon arrival. It cost us $8k-$12k pesos (about $3-$4 USD) to get to the old city and the beach is within a 3 min walk. Absolutely amazing and I wish every host and property was amazing as this one.
The property is truly stunning.
The view was amazing and it was such a pleasure to share it with the family. Fernando and his partner, Richard in Cartagena, work very hard to please guests. That said, after two visits the hot tub did not work for the entire trip. Bring everything! Essentials were in short supply - no beach towels, no kitchen towels, no wine opener and the shampoo was enough for 2 days but we were there for 5! If you drink the water provided, it is an up-charge to have it replaced. All in all, lovely but could be GREAT with a bit more attention to the details.
Thank you for staying in our Penthouse in Cartagena and your comments.
As a Host it is important that all of our Guests have a excellent experience in our Penthouses. If there is anything that does not meet their expectations and if there is something that is not working properly that we are notified as soon as possible. I agree with you that attention to detail is important and that is what sets us apart from the other Hosts.
In regards to the Hot Tub I was not aware that it was not working for a period of time during your stay until I received your review. I wish that you would have told us so that it would have been taken care of right away.
We supply all the Linen to be used inside the Penthouse including towels. Sorry that we do not supply beach towels.
There should have been a wine opener as it is part of the kitchen essentials. I have sent a message to our Management for a replacement.
In regards to the soap, kitchen paper towels, water (which costs $4.00 to replace a 20 Ltr bottle). I think that we are one of the very few Hosts that offer the initial supply including a water dispenser.
Fernando and Sandra
Great penthouse. Fantastic views of the beaches!
This is a fantastic condo. Bedrooms set up well. We were a family of 11 people and had lots of room to hang out. Kitchen was well equipped and living room had lots of comfy seating. We would recommend this condo very highly. The owner was very responsive to our questions and requests. We would rent from him again without question.
Has a huge hot tube providing a view of the Caribbean Sea.
Beautiful condo with amazing views!
We recently stayed in this condo for a family wedding in Cartagena. There were 8 of us and we had plenty of space for everyone. It is within a nice neighborhood and was very easy to get taxis to the the Old Town. It was a pleasure to rent from Fernando as he was very communicative and attentive. Richard met us at the front desk when we arrived and was available for any questions during our stay. Highly recommended!
First and foremost, I must say that Fernando goes above and beyond all expectations with his attention to messages and communications - even when little problems arise - even if he's not currently local. He went above and beyond.
The apartment is exactly as you find in the pictures and the rooms were impeccable. We were 7 people sharing the 5 bedrooms and we all had privacy when we wanted it and the ability to be social in the jacuzzi, terrace or living area.
I will say, the only downside (which is absolutely out of Fernando's control) is the reception management and attention. Not a lot of English spoken (which is fine since I speak Spanish) and not particularly interested in being helpful with guests. Also, the elevators are pretty small and not air conditioned. Also, just a note to those who might be a bit claustrophobic. Being on the 21st floor though is actually an odd advantage in this case as you always get an elevator and don't have to wait. :)
Other than that, I would highly recommend this spot! You'll be glad you chose this penthouse.