Chalet de luxe sur la rivière Kern avec plage que votre arrière-cour!
Particulier / consommateur
Salle(s) de bain
Veuillez consulter les recommandations suivantes avant de réserver votre séjour dans cette propriété :
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Amazing property and amazing owners!!!
I've been coming to Kernville since I was a child and this is the most beautiful rental I've ever been to. It had literally everything I could possibly need which made the trip even more relaxing. Working with the owner was easy and they were kind and quick to respond to any question I had.
My family and I have decided that this is our new home away from home and we will be back!!!
A wonderful place to stay!
We had a recent mini vacation-all three generations of the family enjoyed our stay. Absolutely perfect. We've rented quite a few vacation rentals as we preferred them over hotels, and this definitely ranks among the few top ones on our list. A few things we really enjoyed: kids having a great time in the water, evening dining in the back porch, listening to the birds and frogs from the river below, beautiful lighting from the sunset. Great combination of clean, modern, with a touch of whimsy. We were especially delighted with the attention to detail to amenities. Thank you for a wonderful time!
STRONGLY DO NOT RECOMMEND
I want to start off by saying the actual rental and location were great. My criticism is against the professionalism and timeliness of the property manager's communication, along with the dishonest practices demonstrated after the trip.
I rented this unit and paid for everything in February, but the property manager Tianna did not send me any messages or documentation about the rental until I was less than 2 hours away from the rental. Everything worked out in the end and I was able to enter the rental, read the rules/regulations, and begin my stay.
After the trip was over, I was charged an additional large sum for damages to the stove top and oven, though there were no damages when I left. Though I dispute the damages, prior to the trip I had purchased an additional damage protection insurance to cover for any accidental damages, yet the owner, Kenny, originally refused to make a claim because he felt he didn't have enough evidence as proof. He finally agreed to make a claim, but that he would not be sharing with me any of the evidence of the damages. To make matters worse, I had a refundable security damage deposit (which was more than 20% of the total rental cost) that I was told would not be returned and instead would be used to cover additional cleaning costs. This is on top of the additional cleaning fee that was charged in the original price. In conclusion, the property manager/owner can potentially claim a large amount through the insurance, keep my security deposit, and is trying to charge me an additional amount. I am still in the process of defending my claim and there is a strong possibility this ends in a civil small claims suit.
I strongly do not recommend this place! The headache alone from trying to get my money back or to ask for proof of damages has made this the worst experience I've ever had.
It’s these kind of guests that make homeowners leery of renting out the vacation homes they love. The damage done to the property and the additional cleaning fees that the owners have incurred from this group are substantial. Not to mention the time and effort it takes to make repairs, coordinate specialized cleaning, file claims, etc... We make it clear on our website that our home is well cared for and not a party pad for a group to trash. It is regrettable that a guest would purchase an additional insurance policy, thinking this then liberates them from any liability and they are free to disrespect the property in any way they wish with no ramifications.
I believe every other positive review and the fact that we have never before had to hold a security deposit in its entirety speaks to our integrity and honesty. Our reputation speaks for itself. Let this be a warning for any group looking to book a party place, we have neighbors we respect with enforced quiet hours and we will not tolerate damage done to our property. We make every effort to make sure our home is exceptional for our guests and we expect a certain level of respect to our property in return.
Perfect Getaway !!
The house was absolutely beautiful, updated gorgeously and stocked with everything one could need for our family getaway. Grandparents, parents and children all had a wonderful stay.
Nothing like this cabin!
Always an amazing stay. Gorgeous & luxurious. Huge space & so clean!!! I miss it already ❤️