La paix, la tranquillité et le calme, avec le bruit des vagues de l'océan ci-dessous vous attend.
Particulier / consommateur
- anglais, français, italien
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:24
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Amazing views, very comfortable villa!
Just wanted to let you know that we thoroughly enjoyed our stay at your
home. The views are amazing! We spent almost all our awake time there
sitting on the deck looking at Old Town! We had no real issues with the
house that really interfered with our comfort.
Just an FYI:
We couldn't get the dishwasher to work properly - not an issue with 4 of
us to share the dishwashing duties.
Never did get the Nespresso to work. Again not an issue as there is also a coffee maker.
There were some spices, cooking products, coffee, etc available which was nice.
The drains in tubs are slow and may need a good cleaning) - I know from our last rental last year that this seems to be an issue at some spots.
The oven temp gauge didn't seem to be correct. It said it was in Celsius
but still didn't seem to be as hot as it should have been. We just
cranked it up and everything cooked eventually.
Other than these little things everything was great. Some people may
have more of an issue with it. After spending 3 weeks in Montserrat I
realize repairing/purchasing etc is a much bigger issue than in Canada.
Also for myself the only thing I wished for was a fan of some type in
the bedroom for the warmer/stiller nights. Was really my only wish.
(the owner responded that there are fans available upon request - AC is not necessary at all as there is often a breeze coming in the windows. I just tend to run hot. lol)
We did lots of walking and by the end of our trip were able to go to the
top or bottom and back. (This was not something I thought possible when driving up the very steep road upon arrival) Swam every day and visited some little local bar everyday, met lots of people, I think all our neighbours, I would suggest getting involved in the community to get a better feel for Montserrat. 8am Sunday mornings go to MAPS (opposite Tradewinds Real Estate) and volunteer to walk the dogs. It is a great outing and much appreciated. Truly loved it on the Island. Literally everyone, kids to seniors, are very friendly, always with a wave and a "have a great day". No vendors trying to sell, sell, sell.
Did learn for next time - when there is milk, yoghurt, etc buy the trips
worth and freeze and if you really need it - take it down with you. Also groceries are very expensive - I would suggest asking locals for buying hints.
Again Thanks for the use of your lovely home. Beds were very comfy!!
Everything was perfect for myself, my husband and our friends! Hopefully see you next year!
Thank you, Carla.
We are glad you enjoyed your stay, and we look forward to welcoming you again in the near future!
A very good tip to bring with you what you really need as there is no guarantee it will be on the island!
Thank you for your time in writing such thorough feedback! We are headed back to the island in April and will look into items you mentioned need attention.
spectacular view but needs some TLC
Rainbows and a lovely bottle of wine was waiting for us upon our arrival. We spent most of our time in the outdoor living space – there is a dining area, a sitting area, and of course, the pool. While there is TV in the house, it is not hooked up to cable. We should have read that more carefully. Internet is available in the main house area and on the verandah. It does kick out when you get to the pool and far bedrooms, so you just need to be aware if you are looking to conserve your data.
Jerette, the property manager, met us at the airport and arranged for a rental car. He was very friendly and responsive. We did have to reach out to him several times as we had no hot water for the first several days of our stay. Neighbors made sure that the property owner was aware of the situation; we did receive a communication from her during the week, apologizing for the issues we were encountering.
In all, the house and its amenities were fine, though I did expect it to be a little better equipped. There was one dish towel available and no pot holders; there were no paper towels when we arrived, no napkins, no Kleenex, no foil, no plastic wrap. We generally replace all these and then some when we go to shop mid-week, so we had to escalate our shopping schedule a bit and run to the store the day after we arrived instead of waiting a few days to restock. There was no dish strainer per se – there was a draining pad, but it was not very clean, so I was not entirely comfortable putting clean dishes on it.
There are some little things that could be done to “spruce” the place up a bit; it would not take much. The upholstery on most of the cushions were stained or dirty. It would be helpful to have all the switches labelled – we played “guess which switch does what” for a couple days. The shower head in the bathroom which adjoined our bedroom did not work – the water just dribbled instead of spraying outward – so we had to use the bathroom down the hall. Some of the towel racks were coming off the wall. It would have been nice to have cushions for the pool chairs and some flotation devices. Little things would go a long way.
This was our 4th time to Monsterrat. The rental price for our stay was quite reasonable, so expectations should remain reasonable as well. We did not allow any of this to ruin our stay – and it didn’t. We had a wonderful week, with a wonderful view in the peaceful environment that we were looking for.
We definitely do our utmost to ensure an amazing stay. All these issues could have been addressed had we known. There are at least 10 hand towels in the drawers to the left, for instance. The pressure takes 10 seconds to get to the shower head, which only requires holding the knob for 10 seconds.
We spend 5x the money on the villa than comes in to ensure proper maintenance and functioning of all amenities. It is not for lack of trying. We keep the rental cost extremely low in consideration of the imperfections. Though again, everything mentioned here could have been remedied had we been made aware as the villa has everything mentioned and it was simply a matter of opening a door or drawer.
We are glad you were able to enjoy your stay in spite of the lack of the villa.