Gérant immobilier / professionnel
- anglais, espagnol, italien
Salle(s) de bain
Type de destination
Équipements de loisirs
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:18
Joli appartement bien situé.
Appartement très bien situé et confortable.
Toutefois quelques petits désagréments : Dans la salle de bains, odeur d'égout assez marquée.
Manque de luminosité dans l'appartement, pas assez de fenêtres ouvertes sur l'extérieur. On se sent enfermés alors que c'est plein soleil dehors.
Overall a very nice place
The apartment was in the perfect location and was nice and clean. No complaints there. The reason for not giving 5 stars is that there were a few issues/confusions over payment with the property manager (and partially with VRBO, too). When we first made a reservation, we were told the City Tax had to be paid in cash on arrival. That was fine. After we made the reservation, we started getting various, mixed messages from the property manager about payments... First, we were told not only the City Tax had to be paid in cash, but also the Damage Deposit. Ultimately, the City Tax, Cleaning Fee, Damage Deposit, AND the entire balance owed for the room all had to be in cash. This alarmed us since it wasn't communicated on VRBO prior to booking the reservation and VRBO won't protect any payments made in cash. We called VRBO, and they were helpful in contacting the property manager to ask them to send us an invoice so we can pay online by credit card. Eventually it was fixed where we only paid the City Tax and Cleaning Fee in cash, but paid for the balance on the room and Damage Deposit on credit card upon arrival. But it took 6 calls to VRBO/property manager to get it done. Part of this confusion was because when VRBO would contact the property manager, the property manager would say, "yes, we'll create an invoice online and send it to them". So we would wait for a day, and no invoice would arrive and we'd call again. This happened several times. If the property manager said from the start, "no, we won't issue the invoice online, but you can pay by credit card and VRBO protects those payments even though it's not paid through their website", it would have saved a lot of time and back and forth. Instead, they kept stringing us along by saying an invoice was coming, but not sending it. So while the apartment and location were great, I would be careful about payments. Don't pay in cash and don't be afraid to get VRBO involved and be persistent.
Hello David, Thanks for your review, I'm glad you had a good stay in the apartment and found it to be clean and just like in the photos.
I'm sorry, however, that you had issues with the terms of payment. Each owner / property manager on VRBO can decide how to receive the balance of the payment from their guests. It was clearly stated that the outstanding sum was due upon arrival: I wrote to you immediately after your booking to remind you of this and sent you the confirmation voucher. However, you requested on paying by credit card and I told you that it was possible to pay on arrival, not in advance, as we do not accept payment of the balance in advance.
Anyway, I'm sorry, I hope you will have an easier time paying your future VRBO experiences. Looking forward to see you back in Rome!
Excellent location but the appartment needs upgrading badly.
Location is great. But the appliances and furniture as well as pots and pans are in bad conditions. The appartment is dark and the ligthing is poor. 39 steps to the door of appartment. Borderline in all areas.
Hello Andre, thanks for your review. I am glad that you appreciated the apartment's location. Following your comments, we thought about few appliances in need of repair, and replaced them altogether. There are not many apartments with an elevator in the very center of Rome, something to keep in mind for next time you visit, hopefully you'll return - I hope so.
Excellent Location & Local Feel
What an amazing find! The apartment is small but suited our needs well and is perfect for a couple looking to experience Rome. Everything that we needed was a within a short walk and the area is packed with tons of good places for food & drink. The major sites are all a short taxi ride away and some are within walking distance including the site of Caesar's murder which has now been taken over by cats. The area of Campo de Fiori is pretty lively at night but can't be heard from the apartment. Emanuele and the rest of the team were very helpful with answering questions before our arrival and check in was a breeze. I would highly recommend this place for anyone looking to experience all that Rome has to offer.
Comfortable apartment with great location for seeing the sights in Rome - highly recommended.
Charming little apartment in FANTASTIC location!
Emanuele was so helpful! This little apartment is perfectly located in Campo de Fiori area. Restaurants, shopping, entertainment each evening... wonderful! The property was spotless and well maintained. Emanuele arranged a car service for trips to and fro the airport, which was great. There are bus stops near by, location makes it easy to use the “taxi” app to call for a taxi, very centrally located! We had an amazing experience! Grazie!!!