La villa de luxe en bord de mer pour le mariage, le yoga, les événements professionnels ou simplement le plaisir

Overall the trip was a success, but we had some frustrations along the way. At the top of that list is the lack of hot water. Every single morning I told the property manager we needed hot water and it was luke warm at best. Most of our guests took cold showers throughout the trip and the property manager told me on the last day we would have to wait until we get back to the U.S. Unacceptable for a luxury home in our opinion. Second, the pool is not heated and was too cold to enjoy throughout our stay. The sheets all had sand in them on the first day and one of the rooms was very musty smelling, but the property manager didn't seem to care as they just sprayed febreeze and called it a day. The beach area is very small, but beautiful. We thoroughly enjoyed swimming, snorkeling and kayaking daily. However, we were not warned that it was full of coral and sea urchins, which could have been very dangerous had we not been cautious. The chef was excellent and was the best part of the trip. Make sure to try the chile rellenos! The bartender was very disappointing. Every drink was completely different than the last and not in a good way. He was very slow and not very attentive. The hot tub was great to enjoy on the roof, however there was an uncovered vacuum/pump in the tub that was extremely dangerous. My wife got her hand caught in it and it ripped off a nail and skin. Another friend got her leg sucked into it and left with a serious mark. The safety of the rooftop is unacceptable. A friend leaned up against the railing and the railing came apart, luckily he was able to catch himself before falling to his death (not exaggerating). Transportation and taxi costs were outrageous and the house staff never assisted with negotiating a fair rate. $200 USD to Tulum and back is outrageous. We requested specific welcome drinks and that never happened. The property manager, chef and transportation group were extremely slow to communicate prior to our visit as well. Oh and as a bonus you cannot put toilet paper down the toilet, so it will stink with a large group. They didn't remove dirty toilet paper daily either making it worse. We gave it a 2.5 star rating, because it was a good trip in the end in a beautiful location. However, we will not be visiting again due to the reasons above not bringing this property up to par with it's cost.

P.S. seat cushions on roof in pic, not there and super uncomfortable and no foosball.

This property, Fernando and the staff were amazing. They felt like a support team for a vacation. If problems came up they were on it!!

Really great house, lots of room, pool and out door spaces to enjoy. Not to mention the roof top for our sunrise meditations. I’d go back and I appreciate all the hard work Fernando and the staff puts into making the experience flawless. Thank you so much! I’d really recommend this place!! Loved it! It was perfect for our retreat!!

The property is pretty well represented in the pictures. It's a three story house with thirteen bedrooms, all pretty much the same. Everything is in good working order, clean, and attractive. The common indoor area is spacious and could be used for almost any purpose.

The staff is wonderful, helpful, and kind. Cooks are excellent and will slice as many mangoes for you as you would like to eat. You plan your meals with the head chef, Antonio Chin Sosa, and let the cooks create lovely, attractive meals for you. They are very careful about cleanliness. None of us got sick from their meals.

The sandy beach is small and getting into the ocean is rocky, but there's pretty good snorkeling right there. The house keeps a basket of water shoes you can wear to help you get in and out over the rocks. As the pictures show, there are lots of lounge chairs around the pool and under shelter, so everyone can relax.

We held a large family reunion there, and the kids spent every spare minute playing in the pool. They have an assortment of life vests, so you can be more relaxed about their safety. No one yelled at them for taking in an occasional plastic table or chair into the water.

To Tulum, Coba, and many cenotes is a half day trip. To Chichen Itza it's a full day event. Driving in this part of Mexico is not too difficult, so you can explore and find your way home.

I would highly recommend this place.

Went with 30 people (22 adults and 8 kids) for a family reunion. Our stay was fantastic. I know it sounds crazy-but we were never cramped or on top of each other. Very livable space even when you're trapped with family for 5 days!!!! Food was great, but above all- the service was fantastic. During the day we had Juan, Bartolo and Raphaelo who were always at our disposal. At night, Jose kept us safe and Elmer our bartender kept us toasty!!! Renting golf carts is a must for quick runs to the store or to slip away for a drink at the vida buena bar. Water shoes a must for walking around at the beach ( not a typical beach you imagine) it's more for exploring and snorkeling than it is for swimming.

All in all a fantastic experience. Communication was excellent. We will be having our future reunions at the same spot!!!