Maison, 8 chambres à coucher + Loft + Den, 5. 5 Bains (Sleeps 26-32)
Particulier / consommateur
Particulier / consommateur
Salle(s) de bain
Les réservations annulées ne seront pas remboursées.
Horribly dirty with terrible landlord
I hope and pray the you never get stuck renting the horrible house at Lake Keowee.
Before we arrived we received the following email from the owner:
"...we nearly lost our cleaning crew in may. They drive from Greenville and have a max. of 5 hours to clean the house and do the laundry. When we had large groups rent the house, it was taking 8-10 hours to do the laundry, which is 4-5 hours after it took to clean the house. They were even having to take the laundry home and bring it back which they can’t afford to do for the cleaning fee. We are now asking that our renters do a minimum of 3 loads of sheets and towels and leave them folded on the dining room table before leaving on Saturday morning. We have had no complaints so far from renters. In fact, everyone has embraced the request, knowing that it takes very little effort to do so.
There were loads of laundry (towels and sheets) in both the washer and dryer when we arrived.
The house and linens was dirty and soiled, one refrigerator wasn't working, the sheets left for the beds didn't fit and had stains that looked like blood on them, the kitchen cooking utensils were filthy and there were mouse droppings all over the pantry shelves. We caught the mouse in a trap the first night we stayed.
During our stay one of the porch table glass tops burst when we were out in the boat. When we returned to the house and found this broken we let the owner know and he said that he would have to replace both tables as they were 16 yrs old and he could not match them now. Not sure I have ever seen a Lowe's porch table last 16 yrs... could be why it broke without anyone around. He felt it appropriate to keep nearly the entire deposit to replace this tacky table.
We made him aware of broken refrigerator and other problems on the day we arrived. This was his response:
"Thank you...all items duly noted. Most of the times are the reasons why we are going to phase out the rental of the home by the end of 2018.
We won't replace furniture or do any major repairs until then as renters don't respect our home and 7 Years of rentals has left some parts of the home looking like the house is twice as old as it is."
Don't let this landlord fool you like he did us.
I have pictures of all to prove
We did have trouble for about 2 months this year with our cleaning crews and were stood up by the crew who had done the cleaning for 6 years and suddenly failed to clean the house about 2 weeks before these renters came in. We had to fire them and strongly considered taking the home off of VRBO (we were simply tired of dealing with the management). The problem was resolved by the time these renters rented the house.
I would invite anyone to preview the house if you think that what this renter had to say is the truth. We have had multiple renters since this renter actually rented the house in July (not sure why she waited until October to write a review) and all have been happy with how the house looked.
This renter (Shannon H) is mad because she lost most of her security deposit as her children destroyed a glass top table on the back deck that had to be replaced and since it matched a second table on the deck, both had to be replaced. This had to be done on short notice before the next group came in, forcing me to cancel family plans the Saturday Shannon H. and her family checked out. In addition, they left several bags of rotting trash on the front porch that animals had gotten into by the time I arrived and trash was all over the front porch.
Note, in my 7 years of renting the house to over 145 renters, we have had 3 bad reviews and with all 3, it was coincidental that we had to withhold part of their security deposit to offset damage.
So, please consider the source and reason for a bad review. We are batting 98% with the 142 satisfied renters!
Cleaning Needs work.
We have rented this house for 3 years. The view of the home is great, and has enough room for a large group. The only reason why we came back to the house is we could not find a home that would accommodate our large family. Last year we expressed our concern on how the cleaning of the house was not up to par. The owner assured us that it would be taken care of for our next visit.
The home this year was once again not clean. Bugs on the floors, spider webs on the walls, mold on the bathroom floors and walls. The oven did not work properly either. We told the owner last year of our concerns and he assured us that it would be fixed. The oven had to be put on 400 degrees just to heat up. The oven would take 2 times longer to cook anything you wanted to prepare. The owner also had the closets full of their items to where you could not put your own stuff in the closets. Due to all of the issues and lack of cleaning our group has decided to look elsewhere for a home to rent. I would not recommend this home to anyone.
The home is thoroughly cleaned after each renter leaves. It's the only complaint we have had regarding cleaning. I am not sure why the comments were made.
The oven was repaired in the summer of 2015 but when the problems persisted, we spent $800 on a new 5 burner oven. The oven was brand new when the referenced group rented the home and is in perfect working order. Again, I am not sure why the referenced renter filed the above complaint.
Nous sommes très chanceux d'être situé au pied des belles montagnes NC et une courte distance en voiture de l'université de Clemson et l'ensemble de ses activités et de sports.