5 chambres, 3 salles de bains, 10 couchages
Particulier / consommateur
Salle(s) de bain
Les réservations annulées ne seront pas remboursées.
Great house just minor housekeeping issues
The process was smooth and easy! There were just a few housekeeping things that could have been better. The shower curtain in the downstairs shower had mold on the bottom. The liner in the shower upstairs was dirty. Shower liners are inexpensive and could easily be changed after each rental. We also could not find outside lighting in the pool area. Also, it would have been helpful to have better pots for use in the kitchen. What was there was not sufficient for ten guests.
Great villa in great location and complex
Villa was spacious, well maintained and suited us well in our visit to Orlando.
Having the pool was great to allow a splash around (we paid for it to be heated) and we also made use of the larger pool in the complex (which had a good choice of snacks/lunches while we were there)
Villa is close to the Disney and Universal parks and also the Walmart for groceries and outlet shops for other purchases!
Property owners were great and kept in touch before to make sure we were all set.
Would highly recommend
Under prepared for guests.
Very disappointed in the fact that there were no supplies in the house. One garbage bag, one roll of toilet paper in each bathroom, no paper towels, no dish rags or soap in the kitchen, one small bar of hand soap in 2 of the baths and none in the third one. Burned out light bulbs with no replacements. Microwave door was broken and the dishwasher and dryer was not working and were both very noisy. There was either mold or dirty spots on the walls and door frames. Outdoor seating was terrible.
Was very impressed with the promptness of the repairman for the air conditioning system.
Our vacation homes do not operate like a hotel therefore do not have the same services. We provide the basics and guests are responsible to bring/purchase their own supplies. It was mentioned that the dishwasher/dryer were not working but yet were noisy - not sure how to address the issue of them not working but yet were noisy? With regards to the microwave, mold/dirty spots, burnt out light bulb and outside seating, our property manager were never notified of these issues. They are on-site and would address all issues as soon as they are told. Sounds like issues with AC was reported to property manager and as noted, they arrived promptly to address the problem. We rely on our guests to let us know if things come up during their stay and a quick phone call to our property manager could have resolved any issues that arose...
The house was nice but we had some issues with the pool - they were fixed eventually but not with really enough time to enjoy it. The upstairs got really hot and the guests ended up having to move downstairs after the first night (we did check to make sure vents were open and they were). The Gated community was awesome and the guards were super friendly, the person at the front desk in the clubhouse was super friendly. The house was very close to everything we wanted to do.
Thank you for the feedback. Pool service was carried out on the day of guest’s arrival. Guests were at the house for a 5 night stay and we were notified of a “dirty pool” the evening of the second night.
As a courtesy, the pool guy stopped by the following morning and advised there was some pollen on top of the pool but unfortunately this is something that will happen at certain times of the year with outdoor pools. Guests were provided a skimmer net so that they can remove any pollen that gathers on the pool surface daily during their stay. Unlike a hotel, guests do have to do a little maintainence daily (like skimming the surface of mild debris) during their stay.
174 Hideway Beach, Terra Verde Resort
The home was clean and had the amenities we were looking for. The 2 week stay was very pleasant
The Terra Verde resort staff were friendly and helpful. Particularly the guard at the front entry.
Terra Verde est une communauté privée de maisons de vacances située à proximité du couloir US192 et à 10-15 minutes de Disney World, Seaworld, Universal Studios et de toutes les autres attractions du parc à thème d'Orlando.
Terra Verde propose un paysage luxuriant, un bain à remous communautaire bouillonnant, une piscine pour enfants, une piscine de taille moyenne, un terrain de bowling, du beach-volley, des balançoires en corde, des hamacs et des terrains de basketball. Terra Verde possède également un lac de pêche ensemencé de 3 acres.
Le clubhouse primé de 6000 m² de Terra Verde propose des services personnalisés disponibles au guichet de conciergerie tels que les départs en golf, les services de massothérapie et les billets à prix réduit pour les attractions locales. Le club dispose également d'une grande salle de réception et d'un centre de remise en forme et d'affaires.