3 Bd / 3 Ba 2426 Sq. Ft. Chalet sur 8 hectares boisés isolés à Andrews, NC 6 personnes
Particulier / consommateur
Steven & Michele Wu
Salle(s) de bain
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Properties most always reflect their owners
Unfortunately, due to circumstances beyond our control, my family was not able to complete our stay at the Chalet so I am unable to review the physical property and surroundings but feel I MUST review the owners, Steven and Michele Wu. In order to place this review I had to rank the stars so I ranked them based on my interactions with the owners.
We had to cancel on the day of arrival due to conflicting information provided by VRBO, both on their site and by their representatives, that made the location to difficult to access. Be aware that the distances calculated by VRBO from properties to specific locations are calculated “as the crow flies” so unless you are familiar with the area an advertised distance of 9 miles can end up being a driving distance of 40 miles. This being said, the owners were quick to be understanding and gracious in our situation and when VRBO gave no concern regarding the “error” Michele and Steven went out of their way to make it “right” as best they could.
Throughout the entire transaction from the initial booking to the disappointing realization, Michele and Steven were attentive to our dilemma, quick to respond, selfless and extremely helpful. VRBO did nothing to assist so the credit all goes to the Wu’s. My husband and I have traveled many places both stateside and overseas and have always found the home generally reflects the owner. In this case I am sure that a stay in the Andrews, NC Chalet would be warm, welcoming and wonderful. We plan on visiting the area again soon and will definitely book this Home.
John C. École populaire Campbell, ville de Franklin, Murphy, Hayesville, Blairsville et Cherokee à proximité.