Gérant immobilier / professionnel
Salle(s) de bain
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Neglected and poorly managed
This is the 35th year this female UCLA alum group has gotten together. There are 27 of us. We chose Temecula and this house for the number of bedrooms and baths. They beds were very comfortable! Each bedroom has an In suite bathroom ...that is rare. However, The living room in the main house is quite small for such a large group. The furniture was mostly wood and very uncomfortable. There are just not enough seating options for this size of compound. The kitchen was easy to navigate and well stocked. There was an additional refrigerator in the garage which was helpful. The problem really lies with the manager of the property, AvantStay. We Notified them immediately that there was a leak under one of the bathroom sinks, a toilet that was not working, and the jets in the Jacuzzi we’re not working. After many conversations with Emily at AvantStay, she told me that the pool man and a plumber would be coming to the home. The pool man came and went and never explained anything to us about the Jets in the Jacuzzi. As for the plumber, he never came. Emily tried her best, but the instructions left at the home were for a different property altogether! In addition, the trash needs to be hiked down to dumpsters at another area of the property. The home is for sale and it felt neglected. For instance, there are Keurig coffee machines everywhere but no pods at all! There were random piles of stuff in areas of the house and garage. I have rented at least 25 homes on Vrbo and my vacation home is in the program. This was a disappointment especially after spending over $8000 for 3 nights.
We had a wonderful weekend with friends, beautiful view and property!
I have only 3 stars bc 2 of the reason we chose this property was bc of the Alf clean oven and it did not work and the spa hot tib which also didn’t work!!!!! It was a big deal especially since everything else was perfect!
Wonderful property! Tranquility and beauty daily.
We started off Christmas just right. We traveled with 14 family members and had so much space to roam and gather throughout our stay. The open livable space of the living room and kitchen was perfect! The kitchen was well stocked. The bedrooms were very spacious and beds were comfy. Available staff was super prompt and friendly for any inquiries. Our kids truly enjoyed the open space outside to ride bikes, play catch. Ping-pong table was a hit. We went horseback riding and even took the family to an early AM hot air balloon ride! Every evening we gathered by the fireplace and spent great family time. We’ll definitely keep this property on our list.
We had a dream vacstion in such a beautiful place. The house was clean the rooms were spacious and well decorated. We had a fewer maintenance little problems that were fixed in very reasonable time. The communication with the VERVO staff was great ,clear and polite
The house was big, beautiful, with a dream view
Well done guys !!