8 chambres NICE-S! Superbe piscine chauffée! Terrain de basketball ! 12 min. > Casino
Particulier / consommateur
- anglais, français, allemand, russe, hongrois
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Lots of potential for a big group. Unfortunately not our case.
Jeremy the Property Manager is nothing but a really nice guy who did as much as he could but seems like the problem here came from the owners. Here’s a list of all the problems we encountered: Pool- Upon check in, the pool was very dirty and not heated. Jeremy arranged to have the pool maintenance to come the next day (8am). For this inconvenience we were reimbursed For the first day of heating the pool. We were glad that this was taken care of right away, but you can imagine the last thing you want to do on vacation is to wake up so early to make sure this is actually happening. The next morning when the pool guy came, he said the reason he didn’t come before is because the owner did not pay him. So I paid him to do the pool. Jeremy reimbursed me for the cleaning but as far as heating the pool, we would lose another day because it takes a lot of time for the pool to heat up. The pool guy also needed to come back the next day cause this was a 2 day job. So out of the 4 days we expected to have the pool, we were only able to enjoy it for 2. The pool was really nice once it was good to go just never fully heated. *Cleanliness & House Prep- As far as inside the house, we had to sweep up the floor cause it was very dusty. The drain for the kitchen sink was disconnected and there were 2 buckets under it filled with water. Luckily one of the guys in our group is a plumber and was able to reattached the drain pipe to the sink strainers. There were no plates, cups, or utensils. There was also no dish soap, sponge, or a backup for toilet paper and paper towels. When renting a house that sleeps over 20 people and is kosher, you would assume this would already be there in order to satisfy guests with their needs and not interfere with house rules and/or beliefs. Luckily there’s a 24hr Walmart 10 minutes away and we were able to go buy this for our time there. For what is best our group is not high maintenance, and took the necessary initiative to deal with of all that needed to be done in order to make our time in the house enjoyable. With a long weekend ahead of us, we maintained reasonably positive and enjoyed ourselves. This house could of easily been 4 or 5 stars if it was properly prepped for a group to stay and the owner had taken care of the pool and not had us stressed out the first day and a half we were there. I would still recommend this place for big groups.
The vacation home served its purpose: it housed a large group comfortably. We would gladly come back and rent again, as the owner was very responsive to all questions/concerns and the property was very nice. A few things to note. (1) This is a Kosher kitchen, and lacked the necessary supplies/tools we needed to cook all meals. (2) Although this might have been an isolated incident, the Wifi didn't work. (3) Heat for the pool costs extra. (4) If you stay over the weekend, get the property manager's phone number, not just the owners phone number.
TY for the kind review. A few clarifications , if I may :
1) there was internet-connection problems in the area. We have NO problems with our wi-fi system !
2) We have both a kosher -kitchen setup and a non/kosher -kitchen setup. After you left and pointed out what was still missing, I can safely state that the non-kosher set-up is as "state of the art" as the kosher one . Nothing is missing !
3) WE are always willing to improve . As any
potential client can observe, our latest two reviews have been very positive.WE have also completed all construction and the area is free and clear !We have also installed a basketball court ! WE appreciate feedback from our clients and always strive to make our villa one of the most attractive vacation spots in the Catskills.
We would love for you to return anytime !
We spent a weekend in this house and wanted to point out some of the positives of the house - We were a group of 7 families with children: the pool and the new deck was a lot of fun; it is a fairly big pool with a nice wrap-around deck and optional heating that came in very handy. The front yard has a very nice playground with swings and slides perfect for small children. There is also a trampoline that the kids enjoyed. The large living room/kitchen/dining area with a banquet table for 20+ people allowed for everyone to be together having fun without getting into one another's way. There is also a good-sized deck in the back from the living room that allowed for even more space.
Regarding some of the challenges of the house - we encountered some of the same issues described in the other review: The backyard is a construction zone as they re-do the entire outside of the property. It will certainly look beautiful in the near future. This means that for the time being things are not so appealing on the outside. But, the property manager was quick to address those issues that could be handled. Other issues, unfortunately, we had to handle ourselves by going out to buy the necessary items, such as kitchen utensils and bathroom necessities. Inside the house there are certain needs for some minor maintenance. The house was not 100% ready for our arrival, but overall the house was clean. Although we had to cross a makeshift ramp to get onto the deck, the pool was the highlight of the weekend.
If you are looking for a large house to accommodate groups of 25 or more people, especially with children, this house would certainly meet your needs with large spaces, ample bedrooms and a very nice pool, trampoline and playground. But, as the work outside is being completed, conditions outside may not be ideal. Inside the house some of the issues may not have been addressed yet, but the owner has been made aware of them. Not everything will be perfect, but it is a rental for a few days. Overall, while there were several moments of dissatisfaction, the house met all our needs and we were able to enjoy a lovely weekend. The owner was very responsive to our questions and concerns. I do recommend the house and would return in the future.
Dear Sharon, TYSM for your essentially positive review . Due to the consistent, non-stop rain during July, my construction crew could not finish on time. I apologize . I am happy to inform you that, as you can observe in our latest pics, we have done some nice landscaping around the pool area and there is now easy access to the pool through the new door we installed .We hope that next season we shall complete the landscaping and it will be full of grass all around the pool ,as it is in the front yard. we also plan on installing a basketball court on the left of the pool !Since we are one of the rare "Homeaway and VRBO" homes that caters to both a kosher and non-kosher clientele -and we are very strict about keeping everything separate- it is, therefore , possible that we did not have all the non-kosher utensils yet; that has been corrected ! WE have had no problem with toiletries at all in all the weekends since your weekend. WE loved having your party as our guests and hope to see you real soon.
Not what I expected
A few red flags as soon as we pulled up to the house. Broken fence, garbage and beer bottles as well as broken glass around the front of the property. I decided to check the property. The deck was a mess!!! We had to immediately clean up. The small grill was dirty it had a pile of dirty used charcoal on the deck floor as well as a huge bag of trash and bottles. The deck table was filthy as well as the deck floor. There was wet underwear and clothes by the pool. The area around the pool was still dug up and had nails and even a buzz saw blade. It was just not complete. We had to use two 2x4 type planks to get to the pool deck. Dangerous with 11 children present (22 total people). The house was just not ready! We spent the first day just cleaning. There are 9 total bedrooms but one of them had an open boiler with 2 twin size beds. All the bedrooms had twin beds but the main bedroom had 2 full size beds. 3.5 bathrooms. Main bathroom with loose toilet seat and holes in the wall (Had to clean all of them). The kitchen supplies were limited. There are kosher supplies as well as non-kosher. The dishwasher was disgusting. I never used it. The fridge was dirty and don’t use the icemaker. YUCK! Also there is what I assume a 19 inch television (more like computer monitor) but no cable TV. There was WIFI. When you make an expense like this with family you have some type of expectation and this was just disappointing. Emailed owner to complain, told him the property was unacceptable and just filthy. I received no response.We made the best out of it the only great thing about the house was the pool and swing set.
Unfortunately, the previous renters was a school with 30 students and my cleaning crew had no idea that there was such a mess on the front yard.They were quite overwhelmed and did not expect such a terrible mess in certain areas of the house either !
THE FRIDGE , ICEMAKER AND TOILETS ARE ALWAYS IMMACULATELY CLEAN ! THIS UNFORTUNATE SITUATION HAS NEVER BEEN THE CASE IN THE 1.5 YEARS THAT WE HAVE RENTED OUT THE PROPERTY ! WE HAVE ALREADY HAD THREE REPEAT CLIENTS ! ANYONE IS WELCOME TO VIEW OUR PROPERTY : 14 DOGPATCH RD. IN SOUTH FALLSBURG , ANYTIME !
I would like to point out some serious inaccuracies in this review,in our defense :
1) As re: the pool: I had told all the renters up until the the week of 7/20 that we were still in midst of building a beautiful deck around pool and that it was still incomplete!We also were constructing a heating system and spotlights (=night swimming ) for pool ;
2)We never promise cable TV,Only wi-fi.
3)Until yesterday when we repaired the dishwasher, we never promised a dishwasher.
4)The 9th bedroom does NOT have an open boiler; It is totally inaccessible and completely encased !
Again, anyone is welcome to view our property anytime ! The best proof of our success is the full calendar of reservations that we have !
Im not gonna book this house any more. Many reasons for that.
Not recommending at all
My dear client,
It saddens me to see your "mean" review after my manager told me that you told her ,when exiting, how happy your lovely family was over the weekend. The only problem that I am aware of was your initial difficulties with the wi-fi , which ,by the way , works perfectly now. If you would just have a quick look at my reservation calendar, you would see how totally booked we are! The word is out : we give our clients an immaculately clean house with completely fresh linen and towels, shampoos and soap.A complete kitchen with all cooking utensils.The pool is completely functioning with the capacity to have it heated also. All the electric appliances are in perfect condition.The full calendar is my best review ! Hope to see you again, David