Chalet, 3 chambres à coucher, 2 bains, 1 salle d'eau, pour 14 personnes
Gérant immobilier / professionnel
- anglais, français, allemand, espagnol, portugais, italien
Salle(s) de bain
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Great Spring break snow trip!
We had a blast, the awesome log cabin, had some great features, for our crew ranging from 5-12 years of age and the adults 35-49, the game room was the best! There is plenty of room and a lot of extra futons. We can’t wait to come back next spring and do it again thank you for sharing this awesome cabin. We know how much work it can be.
The perfect getaway. My family and friends that accompanied us were very satisfied and amazed with the cabin. All accommodations were to our satisfaction, lots of space, sleeping quarters awesome, and for the cost definitely in our budget. Thank you and until our next getaway.
DOWNSTAIRS BATHROOM MESSED UP; SHOWER DOORS, FAUSET CONTROLLER AND LEAKS; NO TIPS ON CUES, NO FOOSBALLS; STAIRS GOING DOWN TO HOUSE A LOT OF ICE, SLIPPED MANY TIMES AND SO MUCH SNOW/ICE IN DRIVEWAY COULD ONLY PARK ONE CAR. I WOULD UNDERSTAND IF HAD JUST SNOWED BUT NOT THE CASE. THE HOUSE WAS GREAT BUT THE MAINTENANCE WAS NOT GOOD; RATED IT OVERALL GOOD.
We greatly appreciate having these items brought to our attention. The property manager is currently working with maintenance on getting these issues resolved. Thank you!
No hot water was a monumental inconvenience
This property physically accommodated our family reunion to honor the recent passing of our Dad well, except for day 3. Our Dad's favorite place on earth was Huntington Lake, so we wanted to remember him there.
After check in on Monday, July 30, we noticed the hot water getting more and more tepid but attributed it to people showering upstairs and downstairs at the same time. When we returned back from all day at the lake the water in whole house was ice cold. After 2 calls to VACASA property "management" (and inordinately long wait times before they even answered), I finally received confirmation from a maintenance person that the owners frequently turn the hot water off before they leave to save money and housekeeping sometimes does not turn it back on in anticipation of new guests. So, we had tired people that just wanted to shower, in addition to a planned 27 year anniversary meal for two of the family members. HUGE INCONVENIENCE. Let this be a heads up to future clients. There was no resolution until the following day.
You would assume that, given what we were paying per night, hot water would be a minimum requirement for the comfort of the guests.
Being VRBO owners ourselves, we noted that linens were of bare minimum quality (flat bottom sheets that slid off the beds), and that pillows and mattresses did not have waterproof, dust mite or bed bug protection. These are essential items that hotels now use for basic public health concerns.
We are going to request compensation for the 36 hours with no hot water, and may update with a more positive evaluation pending results.
We appreciate this guest's review and apologize for the delay in resolution. The guest was refunded for the time without water; we are very sorry for the oversight. The comments regarding the linens and pillow/mattress protections have been passed on to the owner. Thank you!
Had a wonderful time! High marks from our entire family!
Home is beautiful with plenty of room for our large group and was close to lake! Nicely updated kitchen and bathrooms with any and all kitchen equipment you might need! It would have been good to have a information sheet at the house, along with a local contact number for any immediate issues, although HomeAway did respond fairly quick to emails. Highly recommend the location!